HP Laptop WiFi Card Not Working?
Here’s How to Fix It (Wireless Connection Guide)

If your HP laptop’s wireless connection suddenly disappears, drops out constantly, or just refuses to connect, don’t stress. It’s a super common issue, and the good news is, it’s usually fixable and most of the time you can fix it youself.

Whether it’s a glitch in your wireless driver, a wonky setting, or a faulty wireless card, we’ve got a fix for you. This guide walks you through all the steps to get your wireless connection back. And if you’re in Singapore, the pros at Volta PC Upgrade & Repair can sort it out fast.

Let’s dive in!

Step 1: Check Airplane Mode First

Airplane Mode can sneakily kill your wireless connection. A quick key press can shut it off without you noticing.

Here’s how to check:

Press Fn + F12 (the Airplane icon key).
Or go to Settings > Network & Internet > Airplane mode and make sure it’s off.

Still no luck? Move on to the next fix.

Step 2: Restart Your Laptop (Yep, It Helps)

Sometimes, all your wireless card needs is a little refresh.

Save everything and restart your HP laptop.
Try connecting again.

This quick reboot often restores the wireless connection, especially after software updates.

Step 3: Use HP’s Network Troubleshooter

HP includes a built-in tool that checks for wireless issues.

To run it:

Open HP Support Assistant.
Click “Troubleshooting and Fixes“.
Run “Network and Internet Troubleshooting“.

This will scan for common wireless connection problems and recommend quick fixes.

Step 4: Reinstall Your Wireless Driver

If your wireless card isn’t working at all, the driver might be corrupted.

To fix it:

Right click Start → Device Manager.
Expand Network Adapters.
Right-click your wireless adapter (Intel, Realtek, etc.) → Uninstall device.
Restart your laptop.

Windows will auto reinstall the latest wireless driver. Still no connection? Download the driver manually from HP’s driver page.

Step 5: Reset Your Network Settings

Still struggling? A full network reset might do the trick.

Here’s how:

Go to Settings > Network & Internet > Advanced network settings > Network reset.
Click Reset now.

This clears out any messy settings and rebuilds your wireless connection stack.

Step 6: BIOS Update (Advanced Fix)

Sometimes the BIOS (firmware) needs an update to support your wireless card properly.

Only attempt this if you’re comfortable with it:

Visit HP’s BIOS update guide.
Follow the steps carefully, and make sure your laptop is plugged in.

Step 7: Faulty Wireless Card? We’ve Got You.

If your laptop still isn’t detecting any wireless networks, and the adapter is missing from Device Manager, your wireless card might be faulty.

That’s where Volta PC Upgrade & Repair comes in.

We specialize in diagnosing and replacing wireless cards for HP laptops right here in Singapore. Whether it’s a simple internal swap or a deeper motherboard level repair, we’ve got the skills and parts to restore your wireless connection quickly and reliably.

Bonus: Try a USB WiFi Adapter

Need to get back online immediately? Use a USB wireless adapter as a temporary fix. Just plug it in, install drivers, and connect to your WiFi. If that works, it confirms your internal wireless card is faulty and it’s time to swing by Volta PC Upgrade & Repair for a wifi card replacement

Final Thoughts: Get Back Online Fast

Wireless connection problems on HP laptops can be annoying but most of the time, they’re easy to fix once you know where to look.

Tried everything and still no WiFi?
Need a fast, affordable fix in Singapore?

Visit Volta PC Upgrade & Repair: Singapore’s Trusted Laptop Experts

At Volta, we help customers every day with:

Faulty wireless card replacements
Driver reinstallation and OS tuning
Full diagnostics for wireless connection issues
Upgrades to faster WiFi 6 cards for better speed and stability

Walk in or contact us via Whatsapp for faster turnaround and honest pricing .Visit Volta PC Upgrade & Repair today and get your HP laptop’s wireless connection fixed by pros who know their stuff.

CONTACT US

Reviews For Laptop Repair & Computer Repair

Hear what our customers have to say about our laptop repair & computer repair services

Volta PC Upgrade & Repair – Taiseng (fka. Budget PC)

4.8

Based on 391 reviews

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Annellfa Hermi

16:39 16 Aug 25

15 mins and my laptop batt is fixed! Fast game

fifi angriani

10:52 08 Aug 25

fast and good customer service. equipped with proper tools and skills to solve your laptop/pc issues. great pricing

Diana Lo

08:53 03 Jul 25

The technician who helped me resolved both my cpu and laptop problems was Ming.
He was friendly, professional and helpful. A positive experience for me.

Joel Leong

04:31 29 Jun 25

Sent in my old laptop for 7 years with corrupted bios. Repaired in 2 days with a replacement battery. Reasonable price, much better service than sending to laptop’s brand service centre.

Kai Xin Yong

08:29 13 Jun 25

Quality repair, helpful and friendly staff

ryanrafie _22

06:33 09 Jun 25

Had a problem with my laptop and needed to replace my battery. The process and repair was fast and smooth, no complications, straightforward and honest technician. Price is very fair and cheaper than those official Lenovo repair shops but still original and good quality parts. Definitely recommend and will come again for future assistance 😀

mehtub bhai

14:15 06 Jun 25

Ming was really cool. My PC had a problem with the video out and Ming troubleshooted it on the spot. Told me what the problem was and didn’t charge me anything because it was a simple fix.

Desmond

11:52 27 May 25

Very honest; I will recommend to my friends.

Gleen Chandra

11:29 19 May 25

I recently upgraded my laptop from an HDD to an SSD, and I couldn’t be more pleased with the outcome. The upgrade was handled professionally, completed within a reasonable timeframe, and the overall service was exceptional. I highly recommend it!

Check Ho

10:20 19 May 25

Repair time is 4 times faster than my laptop service center and the price is reasonable.

William Low

09:20 16 May 25

Good service. One day for lenovo screen repair

Max Chew

16:54 10 May 25

Jamilah Mohd Ali

04:07 06 May 25

Very good advice given by the technician. Very friendly. Thank you.

05:57 26 Apr 25

Had a great experience with Volta PC Repair. They were honest about what needed fixing, didn’t try to upsell anything, and the price was very fair. Customer service was excellent, very friendly, patient, and made everything easy to understand. It’s refreshing to find a place you can actually trust. Highly recommended!

melda goh

11:06 11 Jan 25

had my keyboard replaced here, service was really fast (

esllow

10:56 10 Jan 25

Christopher Lim

10:37 10 Jan 25

Thank you Ming for your professional service to my son. He is very happy and he appreciate your sharing very much.🫰

Hueyling Teo

09:03 10 Jan 25

Syed Daniel Productions

14:13 12 Dec 24

5 minutes walk from Tai Seng MRT. Long story short I replaced my old laptop wifi card but messed up the installation as I forced the antennae pin onto the card itself and found this laptop repair shop to replace my laptop wifi card.

Walked in at around 5.30pm, expected it’ll take 2 days repair as I came on Tuesday and they close every Wednesday but service was fast and it was done in an hour.

Great service (didn’t get his name) and my laptop can connect to wifi and bluetooth! Superb!

wing kit cheng

11:03 21 Nov 24

Very professional. Service fee is reasonable.

More reviews

Volta PC Upgrade & Repair – Jurong (fka. Budget PC)

4.7

Based on 350 reviews

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Jolene Chua

14:29 09 Jul 24

managed to fix my dead macbook air m2, and got back my important files and documents, very grateful to them!!

john

09:06 08 Jul 24

Alexis Lu

04:27 08 Jul 24

Faulty processor fan was replaced. Timely servicing and clear time given to finish fixing my computer.

Kally Teo

04:19 08 Jul 24

Had my desktop sent here as it stopped working during an intense gaming session.
Ken is very passionate about computer parts/ installation/ overall look for the desktop and willing to share his expertise. He is very patient at explaining the issues and what other potential troubles to look out for after the fix.
Got together some parts (power supply, GPU and fan cooler) myself and Ken installed them within a day at a cost of $95.
He also looked through the temperature of the CPU and GPU, cleaned up the interior, and updated my motherboard, graphics card and Windows software.
A huge thanks for helping and teaching me!

Mike CY

03:49 04 Jul 24

Great service!

Atlas

09:21 01 Jul 24

2nd time returning to repair my laptop, 1st time was in 2021 for a software issue, and this time for a hinge repair, at both times, the staff at the store was always knowledgeable and professional, giving us a peace of mind knowing that my laptop will be in good hands.

free diagnosis followed by options of repair for you to select, price is reasonable as well, 10/10 would recommend.

Vaikunthan Rajaratnam

08:58 29 Jun 24

David Yap

13:53 21 Jun 24

Sent to this shop to replace my keyboard. Now my laptop got second life and works like new, I save money from buying new laptop. Please get your quotation before heading to the shop.

Eng Lum Kan

05:15 24 May 24

Job well done. Both economical. & good service. Laptop is almost as good as new.

Chiara Lee

04:12 20 May 24

Steven Diao

13:45 18 May 24

Xiu Wen –

14:06 13 May 24

Technician is honest, patient in explaining details in layman terms and also very approachable. Doesn’t hardsell or upsell services if he thinks you don’t need it. Turnaround time was decent as well. Highly recommend!

Guanji Lim

12:53 13 May 24

I cracked my laptop screen on Friday and went to contact Volta PC to ask for their price and whether it can be fixed. The next day l went to their shop and luckily the screen can be replaced and it is done within a few hours. I collected back my laptop on that day itself too. Thank you for the excellent service 😄

Kumar Baduil

12:42 13 May 24

The JE outlet has a Tech named Ken. Very knowledgeable and helpful as well. His customer service skills is on par with those in retail. The company itself is very professional and their cost does not burn a hole in your pocket. They are your friendly neighbourhood PC repair shop. Kudos!

Joven Tan

06:33 12 May 24

Went to fix my Lenovo Laptop, diagnosed with a SSD issue. Great, got fixed.
Not even one month later, entire laptop fails to boot.
Take it to a friend who knows about parts, he opens and the motherboard is fried. Thermal paste is all over the place, overheated the motherboards chips. Costed over $200 in repairs for this.

Image attached is how it looks from a friend who got a repasting here.

Do not recommend, overpriced and ruins your stuff.

Ween Keen Lee

10:06 02 May 24

Ken took the time to harmonize expectations on results of cleaning. Did not hard sell / up sell. Understood the problem and suggested specific and targeted solutions. Awesome experience!

Went back to Ken a few weeks later due to a recurring problem while gaming, Ken spent the time to patiently explain and engage on what the possibilities are and the solution that he deeply researched. After a few trials and error tuning parameters, it works great!!!

Carpe Diem

05:28 02 May 24

Efficient and experienced tec consultant that enhances confidences for the customer. Strongly reccomend.

Shihar Azmi

11:06 29 Apr 24

Service is very good. Quick to respond, and assess root cause and resolve.

T99 Management

05:02 29 Apr 24

The technician knows the product very well. fast and cheap

Su Wai Hlaing

14:40 08 Apr 24

Went in for a Lenovo screen change as a line was running across it and showing doubles whenever I scrolled. Service guy was friendly and fixed it in about an hour. Repair work is great. Charged $355. Screen is now clearer than ever. Would recommend.