HP Laptop WiFi Card Not Working?
Here’s How to Fix It (Wireless Connection Guide)
If your HP laptop’s wireless connection suddenly disappears, drops out constantly, or just refuses to connect, don’t stress. It’s a super common issue, and the good news is, it’s usually fixable and most of the time you can fix it youself.
Whether it’s a glitch in your wireless driver, a wonky setting, or a faulty wireless card, we’ve got a fix for you. This guide walks you through all the steps to get your wireless connection back. And if you’re in Singapore, the pros at Volta PC Upgrade & Repair can sort it out fast.
Let’s dive in!
Step 1: Check Airplane Mode First
Airplane Mode can sneakily kill your wireless connection. A quick key press can shut it off without you noticing.
Here’s how to check:
- Press Fn + F12 (the Airplane icon key).
- Or go to Settings > Network & Internet > Airplane mode and make sure it’s off.
Still no luck? Move on to the next fix.
Step 2: Restart Your Laptop (Yep, It Helps)
Sometimes, all your wireless card needs is a little refresh.
- Save everything and restart your HP laptop.
- Try connecting again.
This quick reboot often restores the wireless connection, especially after software updates.
Step 3: Use HP’s Network Troubleshooter
HP includes a built-in tool that checks for wireless issues.
To run it:
- Open HP Support Assistant.
- Click “Troubleshooting and Fixes“.
- Run “Network and Internet Troubleshooting“.
This will scan for common wireless connection problems and recommend quick fixes.
Step 4: Reinstall Your Wireless Driver
If your wireless card isn’t working at all, the driver might be corrupted.
To fix it:
- Right click Start → Device Manager.
- Expand Network Adapters.
- Right-click your wireless adapter (Intel, Realtek, etc.) → Uninstall device.
- Restart your laptop.
Windows will auto reinstall the latest wireless driver. Still no connection? Download the driver manually from HP’s driver page.
Step 5: Reset Your Network Settings
Still struggling? A full network reset might do the trick.
Here’s how:
- Go to Settings > Network & Internet > Advanced network settings > Network reset.
- Click Reset now.
This clears out any messy settings and rebuilds your wireless connection stack.
Step 6: BIOS Update (Advanced Fix)
Sometimes the BIOS (firmware) needs an update to support your wireless card properly.
Only attempt this if you’re comfortable with it:
- Visit HP’s BIOS update guide.
- Follow the steps carefully, and make sure your laptop is plugged in.
Step 7: Faulty Wireless Card? We’ve Got You.
If your laptop still isn’t detecting any wireless networks, and the adapter is missing from Device Manager, your wireless card might be faulty.
That’s where Volta PC Upgrade & Repair comes in.
We specialize in diagnosing and replacing wireless cards for HP laptops right here in Singapore. Whether it’s a simple internal swap or a deeper motherboard level repair, we’ve got the skills and parts to restore your wireless connection quickly and reliably.
Bonus: Try a USB WiFi Adapter
Need to get back online immediately? Use a USB wireless adapter as a temporary fix. Just plug it in, install drivers, and connect to your WiFi. If that works, it confirms your internal wireless card is faulty and it’s time to swing by Volta PC Upgrade & Repair for a wifi card replacement
Final Thoughts: Get Back Online Fast
Wireless connection problems on HP laptops can be annoying but most of the time, they’re easy to fix once you know where to look.
- Tried everything and still no WiFi?
- Need a fast, affordable fix in Singapore?
Visit Volta PC Upgrade & Repair: Singapore’s Trusted Laptop Experts
At Volta, we help customers every day with:
- Faulty wireless card replacements
- Driver reinstallation and OS tuning
- Full diagnostics for wireless connection issues
- Upgrades to faster WiFi 6 cards for better speed and stability
Walk in or contact us via Whatsapp for faster turnaround and honest pricing .Visit Volta PC Upgrade & Repair today and get your HP laptop’s wireless connection fixed by pros who know their stuff.
CONTACT US
Reviews For Laptop Repair & Computer Repair
Hear what our customers have to say about our laptop repair & computer repair services
Based on 370 reviews
powered by Google
Christopher Lim
10:37 10 Jan 25
Thank you Ming for your professional service to my son. He is very happy and he appreciate your sharing very much.🫰
Syed Daniel Productions
14:13 12 Dec 24
5 minutes walk from Tai Seng MRT. Long story short I replaced my old laptop wifi card but messed up the installation as I forced the antennae pin onto the card itself and found this laptop repair shop to replace my laptop wifi card.Walked in at around 5.30pm, expected it’ll take 2 days repair as I came on Tuesday and they close every Wednesday but service was fast and it was done in an hour.Great service (didn’t get his name) and my laptop can connect to wifi and bluetooth! Superb!
Peter Lye
06:00 14 Nov 24
Great location. About 5 minutes walk from Tai Seng MRT. Plenty of street parking around the building but if not available, there’s ample paid parking withiin the building compound. Counter stuff was efficient and professional. Sent in a Macbook Pro for a battery change and it was ready in 48hrs. Cost appears to be quite reasonable.
L & C Wong
02:17 28 Oct 24
This has been an awesome experience. Ming from Volta has been extremely responsive and to the point, about what can or cannot be done (Unfortunately my laptop truly died with a burnt mainboard, and will cost more than buying a new laptop should i want to force a repair). Assessment was quick, and Company does not hardsell and does not charge any assessment fee if no repair is proceeded with. They managed to recover my data for a nominal fee which i was more than glad to proceed with. Backup/SDD transfer took just about 1 hour. Dont hesitate, just call them.
Crystalrain
03:36 08 Oct 24
Super fast repair, and knowledgeable staff. The prices seem cheaper than what I found at other places as well, will come back again.
Qi Jia
06:19 27 Sep 24
I had issues with my laptop screen. Found an affordable laptop repair shop online and the communication was very quick, the techinican was very patient in answering my questions. Additionally, they were able to diagnose the issue very fast and the price was very reasonable too. Thank you Volta PC and team
Neo EnWei (Ivan)
00:20 18 Sep 24
Had a Aftershock laptop which is 6 years old with screen issues, brought it to Aftershock but they were unable to do anything about it as they don’t carry this model anymore. Brought it to Volta and voila, they completed the screen replacement for me on the same day that I left my laptop over. Replacement was completed neatly and professionally with no damages to the laptop or any sort.Will definitely recommend to have your laptop check and/or fixed at Volta.Couldn’t express my gratitude enough, thanks again Volta!
Luke
10:15 05 Sep 24
Had PC freezing issue for my custom built PC for a long time, unable to do self diagnosis, decided to give it a try and send to Volta PC. They are very professional and able to correctly diagnose the CPU was faulty. They also carry some ready stocks for parts that are faulty to replace, if not, they can help you to order from supplier and give you a quote, so it’s one-stop shop for easy of mind. JC helped to explained my queries at collection and he was very knowledgeable, friendly and nice to chat with. Definitely will get their service again in the future 👍
Lee kok ming
10:02 30 Aug 24
The team was professional, knowledgeable and efficient. They quickly diagnose my battery issue and provide a clear explanation of the repairs needed. During the replacement and collection, there are further advise provided on parts reliability and handle with care for daily use. Highly recommended for those looking for good repair service needed.
Anthony Lim
14:40 26 Aug 24
Very helpful and professional. Quick repair time. Upfront on the total cost.
eric zhang
12:43 11 Aug 24
Laptop keyboard broke, had to replace the entire thing. very quick and responsive service, plus it looks like they cleaned out my fans aswell. Would recommend.
WANG YIWEI Student
10:34 23 Jul 24
bought a custom build computer online at their website and selected the self collection at jurong option, computer took way longer than expected to get ready(2-3 weeks) and in the end i was told to go collect it at their tai seng branch which was really far away,poor service,dont go there
Based on 350 reviews
powered by Google
Jolene Chua
14:29 09 Jul 24
managed to fix my dead macbook air m2, and got back my important files and documents, very grateful to them!!
Alexis Lu
04:27 08 Jul 24
Faulty processor fan was replaced. Timely servicing and clear time given to finish fixing my computer.
Kally Teo
04:19 08 Jul 24
Had my desktop sent here as it stopped working during an intense gaming session.Ken is very passionate about computer parts/ installation/ overall look for the desktop and willing to share his expertise. He is very patient at explaining the issues and what other potential troubles to look out for after the fix.Got together some parts (power supply, GPU and fan cooler) myself and Ken installed them within a day at a cost of $95.He also looked through the temperature of the CPU and GPU, cleaned up the interior, and updated my motherboard, graphics card and Windows software.A huge thanks for helping and teaching me!
Atlas
09:21 01 Jul 24
2nd time returning to repair my laptop, 1st time was in 2021 for a software issue, and this time for a hinge repair, at both times, the staff at the store was always knowledgeable and professional, giving us a peace of mind knowing that my laptop will be in good hands.free diagnosis followed by options of repair for you to select, price is reasonable as well, 10/10 would recommend.
David Yap
13:53 21 Jun 24
Sent to this shop to replace my keyboard. Now my laptop got second life and works like new, I save money from buying new laptop. Please get your quotation before heading to the shop.
Eng Lum Kan
05:15 24 May 24
Job well done. Both economical. & good service. Laptop is almost as good as new.
Xiu Wen –
14:06 13 May 24
Technician is honest, patient in explaining details in layman terms and also very approachable. Doesn’t hardsell or upsell services if he thinks you don’t need it. Turnaround time was decent as well. Highly recommend!
Guanji Lim
12:53 13 May 24
I cracked my laptop screen on Friday and went to contact Volta PC to ask for their price and whether it can be fixed. The next day l went to their shop and luckily the screen can be replaced and it is done within a few hours. I collected back my laptop on that day itself too. Thank you for the excellent service 😄
Kumar Baduil
12:42 13 May 24
The JE outlet has a Tech named Ken. Very knowledgeable and helpful as well. His customer service skills is on par with those in retail. The company itself is very professional and their cost does not burn a hole in your pocket. They are your friendly neighbourhood PC repair shop. Kudos!
Joven Tan
06:33 12 May 24
Went to fix my Lenovo Laptop, diagnosed with a SSD issue. Great, got fixed.Not even one month later, entire laptop fails to boot.Take it to a friend who knows about parts, he opens and the motherboard is fried. Thermal paste is all over the place, overheated the motherboards chips. Costed over $200 in repairs for this.Image attached is how it looks from a friend who got a repasting here.Do not recommend, overpriced and ruins your stuff.
Ween Keen Lee
10:06 02 May 24
Ken took the time to harmonize expectations on results of cleaning. Did not hard sell / up sell. Understood the problem and suggested specific and targeted solutions. Awesome experience!Went back to Ken a few weeks later due to a recurring problem while gaming, Ken spent the time to patiently explain and engage on what the possibilities are and the solution that he deeply researched. After a few trials and error tuning parameters, it works great!!!
Carpe Diem
05:28 02 May 24
Efficient and experienced tec consultant that enhances confidences for the customer. Strongly reccomend.
Shihar Azmi
11:06 29 Apr 24
Service is very good. Quick to respond, and assess root cause and resolve.
Su Wai Hlaing
14:40 08 Apr 24
Went in for a Lenovo screen change as a line was running across it and showing doubles whenever I scrolled. Service guy was friendly and fixed it in about an hour. Repair work is great. Charged $355. Screen is now clearer than ever. Would recommend.
OUR CLIENTS
LAPTOP BRANDS WE WORK WITH
Apple Macbook, ASUS, HP, Lenovo, Dell, Acer, Toshiba, Samsung, Microsoft, Fujitsu, Razer, MSI, Huawei, Sony, XiaoMi