CUSTOMER REVIEWS

Customer Reviews

Hear what our honest customers have to say for our service
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4.8
Based on 365 reviews
powered by Google
Peter Lye
Peter Lye
06:00 14 Nov 24
Great location. About 5 minutes walk from Tai Seng MRT. Plenty of street parking around the building but if not available, there's ample paid parking withiin the building compound. Counter stuff was efficient and professional. Sent in a Macbook Pro for a battery change and it was ready in 48hrs. Cost appears to be quite reasonable.
L & C Wong
L & C Wong
02:17 28 Oct 24
This has been an awesome experience. Ming from Volta has been extremely responsive and to the point, about what can or cannot be done (Unfortunately my laptop truly died with a burnt mainboard, and will cost more than buying a new laptop should i want to force a repair). Assessment was quick, and Company does not hardsell and does not charge any assessment fee if no repair is proceeded with. They managed to recover my data for a nominal fee which i was more than glad to proceed with. Backup/SDD transfer took just about 1 hour. Dont hesitate, just call them.
Crystalrain
Crystalrain
03:36 08 Oct 24
Super fast repair, and knowledgeable staff. The prices seem cheaper than what I found at other places as well, will come back again.
Julien Bompard
Julien Bompard
07:08 29 Sep 24
Qi Jia
Qi Jia
06:19 27 Sep 24
I had issues with my laptop screen. Found an affordable laptop repair shop online and the communication was very quick, the techinican was very patient in answering my questions. Additionally, they were able to diagnose the issue very fast and the price was very reasonable too. Thank you Volta PC and team
Neo EnWei (Ivan)
Neo EnWei (Ivan)
00:20 18 Sep 24
Had a Aftershock laptop which is 6 years old with screen issues, brought it to Aftershock but they were unable to do anything about it as they don't carry this model anymore. Brought it to Volta and voila, they completed the screen replacement for me on the same day that I left my laptop over. Replacement was completed neatly and professionally with no damages to the laptop or any sort.Will definitely recommend to have your laptop check and/or fixed at Volta.Couldn't express my gratitude enough, thanks again Volta!
Eileen Ng
Eileen Ng
14:25 11 Sep 24
First time repairing my laptop here and everything was smoothly done. 👍🏻
Cheng Chung Yuen
Cheng Chung Yuen
05:31 10 Sep 24
Friendly and helpful service.
Luke
Luke
10:15 05 Sep 24
Had PC freezing issue for my custom built PC for a long time, unable to do self diagnosis, decided to give it a try and send to Volta PC. They are very professional and able to correctly diagnose the CPU was faulty. They also carry some ready stocks for parts that are faulty to replace, if not, they can help you to order from supplier and give you a quote, so it's one-stop shop for easy of mind. JC helped to explained my queries at collection and he was very knowledgeable, friendly and nice to chat with. Definitely will get their service again in the future 👍
Lee kok ming
Lee kok ming
10:02 30 Aug 24
The team was professional, knowledgeable and efficient. They quickly diagnose my battery issue and provide a clear explanation of the repairs needed. During the replacement and collection, there are further advise provided on parts reliability and handle with care for daily use. Highly recommended for those looking for good repair service needed.
Anthony Lim
Anthony Lim
14:40 26 Aug 24
Very helpful and professional. Quick repair time. Upfront on the total cost.
Fatin Nazurah
Fatin Nazurah
09:43 26 Aug 24
Affordable, good and fast service.
eric zhang
eric zhang
12:43 11 Aug 24
Laptop keyboard broke, had to replace the entire thing. very quick and responsive service, plus it looks like they cleaned out my fans aswell. Would recommend.
WANG YIWEI Student
WANG YIWEI Student
10:34 23 Jul 24
bought a custom build computer online at their website and selected the self collection at jurong option, computer took way longer than expected to get ready(2-3 weeks) and in the end i was told to go collect it at their tai seng branch which was really far away,poor service,dont go there
HT
HT
06:04 28 Jun 24
Volta personnel was prompt and clear in answering queries via WhatsApp - even after office hours. The costs of the repairs were reasonable. I appreciate very much that they expedite my repairs to accommodate my time constraints.
Brandon 57
Brandon 57
12:19 08 Jun 24
Horrible service, Don't fix at Volta! The touch bar does not properly light up even after they claimed to have fixed. And the touch pad is also not functioning properly. Do not go to this scamming Volta store to fix. Also this stupid ugly employee is extremely rude and kept interrupting when I was trying to explaining to that idiot. That stupid ugly employee looks like a mentally retarded nerd wearing spectacles and is skinny.
Christopher Khor
Christopher Khor
09:52 08 Jun 24
Very efficient, professional and friendly.
Joe Goh
Joe Goh
01:35 31 May 24
Professional, meticulous and steady in their response. Thank you for resurrecting my laptop where other vendors have claimed impossible. This at a transparent costing approach.
Syed Muslimin
Syed Muslimin
04:03 27 May 24
Very friendly staff and quick responses. Laptop was fixed in no time, affordable too!
Peter Yik
Peter Yik
14:47 23 May 24
Efficient. Customer friendly. Analytical problem solving.
Augustine Toh
Augustine Toh
11:47 23 May 24
Sent my laptop to upgrade from disk drive to solid state drive including backup.The staff patiently explained the procedures to me and the whole process was completed in 3 hours.Laptop was recovered and is working fine so far.
Yugan Chithiraputhiran
Yugan Chithiraputhiran
10:10 11 May 24
I had my battery replaced with Volta PC Upgrade Tai Seng. Very professional service. Contacted them via WhatsApp; they arranged for the parts to reach the shop and notified me. I went there and got the battery replaced in 30 min. I would recommend them😀
Anna Fodx
Anna Fodx
06:03 05 May 24
Bad choice. Cheater. Watse time . Watse money. Fake review . All fake review comment. Please dont trust in
Laugh Together Hahahahaha
Laugh Together Hahahahaha
13:05 25 Apr 24
hey guys Thanks and see you againBTW you are people is amazinggreat services. great experience and great deal I love it 😍
E L
E L
07:05 21 Apr 24
Came to replace battery for laptop.Fast response and good service rendered.
Shi Hua (shihua)
Shi Hua (shihua)
05:46 17 Apr 24
I have issues with my laptop screen. Found a laptop repair shop near me (best laptop repair shop!) and my laptop screen replacement was repair very quickly. Communication is very prompt and the techinican ( Sorry, I didn't get his name ) is very patient in answering my question They diagnose very fast and Price is reasonable too. Finally I have my laptop screen back. Hopefully my kids will not crack my laptop screen again. Thank you Volta PC and team
momopeach s
momopeach s
08:47 16 Apr 24
Very satisfied with Volta PC laptop repair service. One of the best laptop repair service I've usedReplaced my dell laptop with a new battery and also a laptop screen replacement there. They checked my laptop screen and battery to ensure parts is compatible. Also, they have gone the extra mile to clean my laptop and did a thermal pasting for free. They also provide me with a 6 months warranty. Better warranty than other laptop repair shops near me. Recommended this place if you are looking to repair your laptop
John Lee
John Lee
02:07 26 Mar 24
Chee W.X.
Chee W.X.
04:07 24 Mar 24
Upon clear communication via WhatsApp to clarify part's arrival date and cost, I visited their Taiseng branch.They helped replacing my laptop's bloated battery, noted that my laptop has stripped screws issue at the back panel, and yet they complete the repair super fast!! Communication is prompt and pricing is transparent, the staff is friendly and they clearly know their stuff and I would recommend anyone to use their services!
persley goh
persley goh
05:43 11 Mar 24
Pleasant experience, excellent and speedy service.
Rodney Wee
Rodney Wee
04:45 11 Mar 24
Customer service was fast, efficient and professional...keeping me informed of progress.
Nicole
Nicole
13:11 04 Mar 24
Good and affordable service!
Nur Hamizah Mimi
Nur Hamizah Mimi
09:57 04 Mar 24
Darren Chan Wai Hon
Darren Chan Wai Hon
21:27 03 Mar 24
I sent my laptop for repair on the mainboard on a Sunday morning. They mentioned that repair would take 10 - 14 working days for the repair of my laptop's mainboard due to the availability of the spare parts. But I was surprised that they took around 3 days to complete the repair as well and they also notified me that my other parts laptop was deteriorating and recommended for replacement (depending individual). Overall, it is a very good experience and the repair is very satisfied which worth the cost of repair.
Ghazali
Ghazali
05:14 21 Feb 24
Amazing experience. Technician gave the best advice to repair according to budget. Surprisingly quicker than expected repair completed. Highly recommend. Excellent customer service. 10/10
dannie rubio
dannie rubio
14:59 19 Feb 24
Good service, reasonable amount for the repair. Responsive to customer.
Alvin Lim
Alvin Lim
08:53 06 Feb 24
Professional and genuine evaluation. Do go to them if you have any asus laptop problem.
ziyi loo
ziyi loo
11:02 30 Jan 24
did my screen repair in 2 hours. almost longer than my roundtrip. great service.
Kylin Hong Yu
Kylin Hong Yu
12:44 29 Jan 24
I think this is by far one of the best repair shop i've encountered. I went in for a fault diagnosis and they were able to pinpoint the defective part within 15mins.Handed over my laptop at 2pm+ and collected in the evening.Friendly chaps with a good service 👍
Eana Julianne De Leon
Eana Julianne De Leon
09:25 22 Jan 24
Service is Fast and Staff are very helpful
Kee Chye Leo
Kee Chye Leo
15:24 01 Jan 24
I recently had the pleasure of visiting Volta PC Upgrade and Repair Shop for some much-needed upgrades on my laptop, and I must say, the experience was nothing short of excellent.From the moment I walked in, I was greeted with a warm and friendly atmosphere. The staff at Volta are not only knowledgeable but also incredibly patient and attentive. They took the time to understand my needs and provided clear and concise explanations about what could be done to improve my laptop's performance.The service efficiency at Volta is top-notch. They diagnosed the problems quickly and presented a range of options, considering both performance and budget. The upgrade process was smooth, and they kept me updated throughout, which I greatly appreciated.What really stood out to me was their honesty and transparency. At no point did I feel pressured into unnecessary upgrades or services. The team at Volta genuinely cares about their customers' satisfaction and it shows in their work ethic and end results.When I received my laptop back, it was like a brand-new machine! The upgrades made a significant difference in performance. The turnaround time was also much quicker than I expected, which was a pleasant surprise.In conclusion, I highly recommend Volta PC Upgrade and Repair Shop for anyone in need of computer repairs or upgrades. Their exceptional customer service, efficiency, and expertise are what make them stand out in this field. A big thank you to the team at Volta for their outstanding service!
Victor Keng
Victor Keng
13:07 01 Jan 24
Young professionals passionate to help those with PC and laptop problems. Responsive and courteous.
Rafael Huab
Rafael Huab
08:28 18 Dec 23
Fast resolution..nothing to say but great service
Ailee Cat
Ailee Cat
04:00 17 Dec 23
Sent my laptop in for a battery replacement. I also arranged for delivery, and the delivery process was very fast. The repair was also very fast, and I managed to get my laptop back the evening of the day I sent it in for repair. The price was quite affordable too, highly recommend!
Stephen Bok
Stephen Bok
09:21 12 Dec 23
I would like to share my positive experience with the laptop repair service I received. The cost was reasonable, and they efficiently replaced 2 spare parts. The (WhatsApp) communications/suggestions were excellent throughout the process, making it a smooth and satisfying experience. Highly recommended
胡志明ACM
胡志明ACM
06:18 09 Dec 23
Replacement of my laptop battery, fast service with worth warranty period with the amount pay; you may walk in for just enquire and the service man will "entertain" you politely.
Lim Keng Chua
Lim Keng Chua
12:40 04 Dec 23
Volta PC 100% can be trusted.They provided very good services,and the service man is very polite and vocational.👍👍👍
Plus Management Services
Plus Management Services
09:43 04 Dec 23
The Team @ Volta did an awesome job. Thanks heaps.
Malik Hassan
Malik Hassan
06:19 29 Nov 23
Very pleasant experience - They fix my laptop on given time and kept me update on status. Customer dealing was very smooth. I will surely going back to them for any future repair.
Joshua Lee
Joshua Lee
07:01 28 Nov 23
Great service. They diagnosed and fixed my issue when other places couldn't. Would recommend to others 👌🏼
Dave Mahen
Dave Mahen
16:43 21 Nov 23
They will diagnose the issue and tell you when you can pick up your laptop after repairs. Solid work.
Min
Min
11:00 15 Nov 23
Staff was friendly and service was great! Will definitely use their services again! 🙂
Kusal Thebe
Kusal Thebe
14:41 14 Nov 23
Jesse Tan
Jesse Tan
07:53 13 Nov 23
Great place fast responsive help !
CK Lee
CK Lee
09:31 18 Oct 23
Good friendly and reliable service . Quoted price is reasonable . Hope new laptop battery is as good as original and last as long .
kate Lien
kate Lien
10:10 08 Oct 23
The best shop ever fixes computers fast,nice staff
葉興強
葉興強
08:59 02 Oct 23
great service
SZ Ong
SZ Ong
11:34 27 Sep 23
Staff was friendly and replies were prompt.They were quick to diagnose the problem on my pc and provided me with the best solution.Will look for them again for future computer needs.
Juan Alexander
Juan Alexander
09:49 26 Sep 23
loo wanyi
loo wanyi
09:43 26 Sep 23
The Pariah
The Pariah
06:28 26 Sep 23
Jin Heng and Ming are both very helpful and knowledgeable. Glad to know that Volta offers good service.
Siam Keow Tan
Siam Keow Tan
10:33 11 Sep 23
kaihock lee
kaihock lee
02:01 05 Sep 23
Sent in for repair for my desktop. Replace power supply unit, and upgrade SSD. Prompt diagnosis, reasonable cost, not pushy and professional work done. Unit working well now!
Kok Hwee Tan
Kok Hwee Tan
01:27 05 Sep 23
Speedy PC recovery
Xue Fen
Xue Fen
07:14 02 Sep 23
Excellent service-Contacted prior via WhatsApp & able to offer a reasonable quotation and timeframe for repair if necessary. Fast response and when I came down, staff assisted with diagnostics on the spot and advised me on how to prevent similar issues in future. Way better than the official service Centre nearby which was only a drop off point.
chee peng chang
chee peng chang
12:22 28 Aug 23
send my laptop to the company, the service counter staff exam it & give a first indication of diagnosis, and show me the estimated price of part & service.in the afternoon that day i send my laptop for repair, a WhatsApp message confirms the issue and provide the list of options of price. Upon confirmation of my selection, the staff acknowledge & provide the full cost.the next day afternoon, a WhatsApp message inform me the laptop is ready for collection. i collected my laptop the following date.the next day when i encounter a issue, o send a message asking for help, the staff member response and my query was answered.i was impressed by the quality of the service of the counter staff and quick & efficient of WhatsApp message communication, and the prompt response of queries after the repair.
Serene Seah
Serene Seah
11:54 28 Aug 23
Wonderful service. Engaged their professional service twice. They are very experieenc in diagnosing the pc/laptop issues.Thank you.
chong kok leik
chong kok leik
05:17 27 Aug 23
Good and efficient.After upgrade from hard disk to SSD , going smooth and fast .Reasonable price & fast .
Jon K
Jon K
11:00 08 Aug 23
Amazing service, patient and informative. Would definitely recommend anyone who needs help with THEIR PC
Roxanne 1012
Roxanne 1012
04:42 08 Aug 23
Thumbsup for Volta team who work seamlessly to recover my data. They are patient on my many requests to have partially recovered data sent to me during the few days' wait, so I was still able to work on my project timelines. Thanks!
Jiawei
Jiawei
11:50 01 Aug 23
Transparent about their pricing. No hidden cost. Recommended to go if you want to repair your pc or laptop
Samson Yu
Samson Yu
11:09 29 Jul 23
Very professional, prices are transparent and they helped beyond the issue I came in for. Great service!
Vikki L
Vikki L
13:32 28 Jul 23
As my laptop had issues, i brought it to the official service centre (in the same building) and was quoted $1000 for a motherboard replacement, and charged $60 for a (inaccurate) diagnosis. Looking for a second opinion, i brought the device to them.Volta PC’s diagnosis is free, and they repaired my device for a fraction of the price! Communication with them was also pleasant.So glad I engaged their service, and had not trusted the official service centre.
Andrew G
Andrew G
07:56 19 Jun 23
Really great service, thanks! I wanted to upgrade SSD on MS Surface Laptop Go 2 and wasn't confident to open case myself without damage so asked for help from Volta and they were able to open case and upgrade SSD without damage and was ready to collect the next day. Thanks so much, andrew
IOS6 Apple
IOS6 Apple
01:28 05 May 23
Sent my laptop for repair , they are very responsive and friendly. Solve my laptop failure perfectly and professionally. Recommended.
Sunder Kadirval
Sunder Kadirval
07:29 18 Mar 23
Very good products and great after sale services! Friendly group!
tz !!
tz !!
10:11 17 Jan 23
very quick with their response and gave lots of helpful input as well. recommended! will go to them for pc help next time.
Ham Oz
Ham Oz
10:41 21 Nov 22
Very helpful guys, even when i was enquiring, they bothered to ask me details of my setup to recommend me the appropriate components before i make my trip down. Honest enough to call me back to collect a cable i missed out that i needed for my setup.
Dave Ng
Dave Ng
09:26 16 Oct 22
Quick and convenient repair. Quote easily gotten via WhatsApp, paid by paynow, parts ordered, stock arrived in about 1 week, went down for a part replacement which took about 15min.
Hardy Turangan
Hardy Turangan
07:37 29 Aug 22
Have been my go-to shop for PC and laptop repair and upgrading. Always satisfied with the service provided.
Boon Kwang Sim
Boon Kwang Sim
07:26 16 May 22
Went to Tai Seng Branch on 16 May 2022.Technician attending to my query was professional and tried his best to diagnose possible problem that caused my laptop to be malfunctioning.Truly appreciate the assistance rendered
李振權小捕(XiaoBu)
李振權小捕(XiaoBu)
07:48 23 Apr 22
Very good service 👍👍👍I had bring my MacBook Pro to repair, i thought the screen was broken because my screen suddenly become black. But actually it is the display blacklight problem after they checked.(after that i browsed the website and found that apple have repair program for this problem, for those under warranty, because it is caused by defect of macbook design, but my warranty already expired two year ago..) The technician tell me what will happen if i partly repair or fully replace it, at the end i decided not to repair as technician suggestion (the cost is too high if repair).Technician after that take some time to show me how to use my MBP to connect external display, so that i still can use my MBP without repair it. Really appreciate it, will recommend it to everyone who need to repair their computer 👍👍👍
zhi cong Lim
zhi cong Lim
10:21 22 Mar 22
Sent my custom pc which had blue screen of death in January. Diagnosis with gpu issue, as gpu under warranty they act as middle man to send to distributor.One month after it was sent back from distributor and repaired , blue screen happened again while I was using it.In this case, I had to send it back to them to get it diagnosed again which is fine but I will be charged againAs a customer what we want is that our problems are resolved once, and now I have to face the same problem after sending it to repair doesn't sound right to meI understand that my PC could be having some major problem but still quite disappointed as my pc still having issue despite sending it in
Elizabeth Ong
Elizabeth Ong
08:30 15 Mar 22
There was a "bcrypt.dll is missing" system error in my laptop every time i tried to open installed apps. Budget PC gave me a free diagnosis and helped me to wipe my computer as well as reinstall Windows 10. Also pre-installed a security software to prevent any future viruses, gave me 1 year warranty and got it done in the span of 1 day! Super happy with the service and professionalism. Thank you so much!
Leung Kester
Leung Kester
16:52 13 Mar 22
Genuine feedback, honest opinions. Affordable price too
Zhen Wong
Zhen Wong
11:50 05 Mar 22
For a shop touting "budget", they charge very high prices and were unwilling to negotiate or compromise with the pricing. Besides that, their services and speed is reasonably good and fast.
Xinyi
Xinyi
04:06 18 Feb 22
Was panicking over laptop keyboard issue so I called to check what I could do. Very kind and patient, helped me resolve issue over phone without costly repair or having to send laptop in. Thank you so much
Arun Karthikeyan
Arun Karthikeyan
08:19 16 Jan 22
Very disappointed with the service and quality of work and professionalism. Not recommended.I have never given bad reviews. If work is bad and if I can still manage, I will just not review. But this is my first bad review.I came for laptop hinge repair. Hinge was so badly done that the laptop screen did not even stand steadily it just keep falling off.I took the laptop to another Laptop service shop to fix it, they fixed it and this is what they had to say," I found that some of the nuts that sit in plastic in the base of your laptop that hold the hinges are broken and as such your hinges are lose and not holding properly. This can lead to your screen breaking. (See pictures of the broken parts, and also after I have repaired them). I use special 2 component compound to fix this. It is extra strong and should hold for some time. I usually charge $80 for this but as your laptop is already open, I just charged for the materials used. I also noticed that your hinges are very loose and the screen collapses almost on its own weight. So have fixed this also for you, such that screen moves a little tougher now and doesn't fall on its own weight."One screw is not fixed. the hinge is still broken inside.See images.I have also attached the screenshot.
Romain Levenes (senevel1)
Romain Levenes (senevel1)
05:22 06 Jan 22
Awesome service. Collected my pc, repaired, sent back in less than a week for a very reasonable price. Highly recommend
Ryan Goh
Ryan Goh
12:51 24 Nov 21
Researched 5 laptop repair places and this seemed to be the best balance of value and warranty periods! Feel secured with a 6 month warranty on both my battery and trackpad. Great service as well - their initial diagnostic tried to see if they could save me money - appreciate their honesty!
Diana Teow
Diana Teow
09:24 23 Nov 21
My laptop crashed and the team worked really fast to get it up and going! Kudos to their professionalism & technical expertise!
Sonia the Gemini
Sonia the Gemini
13:56 19 Nov 21
Got my laptop keyboard replaced as my old keyboard was faulty. Quick & efficient service with notifications and it suits my budget. Many thanks!
Glenn Koh
Glenn Koh
05:20 18 Oct 21
Went to upgrade to a 16GB RAM. Granted, the price of the RAM was around 1.5 times the cost online, but overall, price is still reasonable and service was efficient. Will definitely visit again if the situation requires.
Azyan Nadhirah
Azyan Nadhirah
08:47 07 Oct 21
A quick and responsive service. Had my laptop hinge repaired within 2 days at an affordable price. Their fast service is much appreciated and thankful for their patience to accommodate to my schedule.
Jefrey Teo
Jefrey Teo
10:02 30 Aug 21
Very friendly and professional service. I had problem accessing to my old pc and was provided with sound advice. Definitely the go-to for PC servicing
Ingress Wang
Ingress Wang
05:24 29 Jul 21
They are superb. Very efficient and professional. I was hesitant at first but they are very good- very responsive to my urgent need to replace my keyboard
Louis Ho
Louis Ho
11:23 17 Jun 21
Service was good. The service to have my laptop picked up and delivered back to my place was great. Delighted that they 'cleaned' the surfaces of the MacBook which felt like I had a new macbook. Overall pleased with the service.
keith hoe
keith hoe
09:49 17 Jun 21
Superb service. Door to door delivery and honest advice.
Josey Choo
Josey Choo
11:01 31 May 21
Highly recommended. Thanks for the fast turnaround, got my PC back after 3 days. Will definately come again if I need to fix my PC.
Sh How
Sh How
05:35 27 May 21
Had been going to them several times , an excellent team with amazing service and professionalism. They are most willing to serve from the point of customer's interest. No hard sell, no hard push, no gimmicks, they diagnose and advises the solution, and leave it to customer to decide if they would like to proceed. Best part is, they honor the warranty and you can always go back to them with trust. Excellent company with highest integrity and professionalism. For those who have not try them before, forget about Sim Lim, go to Budget PC for your needs, you will never regret.
Taufik Sani
Taufik Sani
03:51 24 May 21
Very quick to respond to enquiry, pick-up with the same day. I had my gaming laptop keyboard replaced. Works as new. Delivered back to my home address within a couple of days. Will engage in their services again for sure!
Hung Pin Leow
Hung Pin Leow
11:24 16 May 21
PC went dead and came across Budget PC online.Decided to went ahead to enquire after seeing numerous good reviews.Hassle-free experience.Professional service and recommendation for my consideration before recovery.Collection to delivery turnaround in a week.Highly recommended.Thank you Budget PC!
Aston Lau
Aston Lau
09:31 09 May 21
Service officer took time to explain the possible causes of failure and recovery options (BSOD issue).Recovery plan was assuring (checked all possible failures, e.g. Motherboard, hard disk, and CPU) and cost was reasonable.Free collection, diagnosis, and delivery, as well as timely update on the repair status.High recommended.
FONG FATT CHEE
FONG FATT CHEE
02:47 30 Mar 21
Great hours. You practically drive up to the front of the store. Very fast and knowledge...
KS Lee
KS Lee
11:07 02 Mar 21
This was my second time using the service of Budget PC Upgrade & Repair. Their service was excellent, professional and timely. Their proposed solution was based on the best interest of customers as well.In addition, the free collection and delivery service provided offers customers with much needed convenience, especially for bulky devices. The various contactless payment options also gives added flexibility to customers who prefer to go cashless.I would definitely recommend Budget PC Upgrade & Repair to anyone who needs to get their IT devices fixed professionally and at a reasonable cost. Thank you!
Som Komolkanchana
Som Komolkanchana
08:06 23 Feb 21
I have used Budget PC service twice now. Great experience both times. They are quick in diagnosing and repairing. The pricing is transparent and reasonable. Highly recommended. Thanks!
Chan Yi Ying
Chan Yi Ying
06:32 09 Feb 21
Budget PC gave quick replies and were patient in answering my questions. They provided prompt scheduling of laptop pick ups and servicing. Overall hassle free and pleasant experience!
Adrian
Adrian
07:30 04 Jan 21
highly recommended, service was fantastic! Mike from Taiseng branch was attentive and quick in helping me fixing my MacBookAir while diagnosing the issue.Life saving!! Kudos to Mike for willingly answer all sorts of questions I have and patiently guiding me on how I could fix the same issue in case of similar recurrence. Above all, the entire diagnosis/consultation session was FREE. Simply amazing.will definitely visit again in the future.
Stuti Mittal
Stuti Mittal
01:42 10 Dec 20
They repaired the Hinges on my 2 in 1 dell laptop and it was done quickly and very well. It's been 3 months now and my laptop is working perfectly. They also dropped off and picked up directly from my house so it was super convenient. Their rates were also the most competitive! Would highly recommend them!
Poh Lin Koh
Poh Lin Koh
00:20 09 Sep 20
Prompt service and reasonable price quoted.
Adam Kolodziej
Adam Kolodziej
09:32 16 Jul 20
I had to clean my laptop because of the overheating problem. All other Repair services wanted 2-4 days and those guys did it super fast within one day. Computer works well now! Thank you Budget PC ! Experience was fantastic, staff very helpful, I highly recommend to anyone with computer issue to use Budget PC - hassle free service!
Ching Siang Boo
Ching Siang Boo
10:40 13 Jul 20
Very fast and efficient! Sent in my computer on the eve of polling day and got it back the day after. When your computer is down, what you want is speedy service esp if you are in the middle of a project or working from home. Highly recommended.
Wei Jun Lim
Wei Jun Lim
04:09 07 Jul 20
I came in with a unwarranted desktop PC that was having problems. They stress tested it for two days straight but couldn't find any problems. However, instead of charging me for the diagnostic or changing a part randomly, they didn't charge me for it. They are a decent sort and deserve your buisness. If I ever have any problems I'm going to them.
Yap Liy Ling
Yap Liy Ling
08:11 04 Jul 20
Sent my HP here for replacement on battery and SSD, the diagnostic took 7 days, but the repair was done in 1 day. Nice value for money, and the technician explained everything in detail when I collected my laptop. Kudos!
Terence chin
Terence chin
06:35 16 Jun 20
Responsive and quick service. Confirmed the issue and repaired on the next day and inform for collections the day itself. Just what we expected.Great value too. Will back soon.
Ng Kai Ze
Ng Kai Ze
11:05 08 Jun 20
Utter rubbish. Sent my Legion there for repair because of water spillage, came back with windows virus? Updated me that they will ship the parts and replace the keyboard. Apparently the keyboard still does not work and paid just for factory reset of computer. Very bad service, said to take 10-15 days, took nearly 2 and a half months. Rubbish.
Mohammad Hairil
Mohammad Hairil
09:34 21 Apr 20
I thought it was a sketchy company at first, but when I sent in my ASUS ROG, the person was nice and explained to me the prices... I was quite shocked when the final price was lower than their expected price and it is the cheapest among the other repair services. They fixed and returned my laptop in the best condition with warranty included! I would love to come back and use their service again! They are legit... Like real deal no joke 👍👍
Tan PJ
Tan PJ
06:52 13 Mar 20
Clear and transparent pricing, with relatively speedy repairs. Free diagnostics is a big bonus. Thank you!
Jay Caneda
Jay Caneda
09:41 25 Feb 20
Highly recommended! My hard drive had issues and needed the data urgently, they were able to replace and recovered my data within a few hours! I couldn’t be anymore thankful!
Grace Ng
Grace Ng
11:32 17 Feb 20
Happy with service and the fast delivery of my CPU. I am happy it works well and testing was also done efficiently. Thank you very much I appreciate it.
Mandhy Lee
Mandhy Lee
09:43 13 Feb 20
Really very happy with their service. Offer to pick up my set and send back after repair. Plus so patience in explaining some of the technical terms which to me is totally alien. Payment is also easy. I guess is mutual trust and respect! Thanks again!
Ibrahim Chishty
Ibrahim Chishty
05:24 01 Aug 19
Ken was fast, friendly and knowledgeable when providing his services. He was quick to point out the problems on the spot and offered suggestions as well as post-repair maintenance advices. Would definitely recommend to friends or anyone who requires assistance with their devices 🙂
Arnaud Boulay
Arnaud Boulay
06:22 29 Jul 19
I highly recommend Budget PC upgrade & Repair for its excellent PC repair service. They are fast, reliable, good value for money. Best in class!
Simon Foo
Simon Foo
11:23 27 Jul 19
I highly recommend Budget PC upgrade & Repair for its excellent PC repair service. I brought in 3 old laptops for repair and upgrade. The repair was completed in 1 week. The price is also reasonable as compared to other computer shops. The staff also helped me in the windows10 upgrade for all my old laptops as a goodwill. Awesome service.
hr _
hr _
04:02 18 Jul 19
Super reliable service! They are able to fix one of the laptops which other places are not able to and at a very affordable cost. Before and after sales service is commendable. Thank you to Alvin for being patient with us. Just engaged them for a fourth time!
Ben N.
Ben N.
05:40 11 Jul 19
Superb service at a good price. What else can you ask for a service provider. Came here to upgrade my ram and it was done on a Saturday within 15mins? Surely help calm my nerves was you have so much to do on your laptop.
Kristy Lim
Kristy Lim
03:10 04 Dec 18
Very thankful that my MacBook Pro screen was replaced directly on the spot in less than an hour time at reasonable price. Thank you once again! 😍👍
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4.7
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Jolene Chua
Jolene Chua
14:29 09 Jul 24
managed to fix my dead macbook air m2, and got back my important files and documents, very grateful to them!!
john
john
09:06 08 Jul 24
Alexis Lu
Alexis Lu
04:27 08 Jul 24
Faulty processor fan was replaced. Timely servicing and clear time given to finish fixing my computer.
Kally Teo
Kally Teo
04:19 08 Jul 24
Had my desktop sent here as it stopped working during an intense gaming session.Ken is very passionate about computer parts/ installation/ overall look for the desktop and willing to share his expertise. He is very patient at explaining the issues and what other potential troubles to look out for after the fix.Got together some parts (power supply, GPU and fan cooler) myself and Ken installed them within a day at a cost of $95.He also looked through the temperature of the CPU and GPU, cleaned up the interior, and updated my motherboard, graphics card and Windows software.A huge thanks for helping and teaching me!
Mike CY
Mike CY
03:49 04 Jul 24
Great service!
Atlas
Atlas
09:21 01 Jul 24
2nd time returning to repair my laptop, 1st time was in 2021 for a software issue, and this time for a hinge repair, at both times, the staff at the store was always knowledgeable and professional, giving us a peace of mind knowing that my laptop will be in good hands.free diagnosis followed by options of repair for you to select, price is reasonable as well, 10/10 would recommend.
Vaikunthan Rajaratnam
Vaikunthan Rajaratnam
08:58 29 Jun 24
David Yap
David Yap
13:53 21 Jun 24
Sent to this shop to replace my keyboard. Now my laptop got second life and works like new, I save money from buying new laptop. Please get your quotation before heading to the shop.
Eng Lum Kan
Eng Lum Kan
05:15 24 May 24
Job well done. Both economical. & good service. Laptop is almost as good as new.
Chiara Lee
Chiara Lee
04:12 20 May 24
Steven Diao
Steven Diao
13:45 18 May 24
Xiu Wen -
Xiu Wen -
14:06 13 May 24
Technician is honest, patient in explaining details in layman terms and also very approachable. Doesn’t hardsell or upsell services if he thinks you don’t need it. Turnaround time was decent as well. Highly recommend!
Guanji Lim
Guanji Lim
12:53 13 May 24
I cracked my laptop screen on Friday and went to contact Volta PC to ask for their price and whether it can be fixed. The next day l went to their shop and luckily the screen can be replaced and it is done within a few hours. I collected back my laptop on that day itself too. Thank you for the excellent service 😄
Kumar Baduil
Kumar Baduil
12:42 13 May 24
The JE outlet has a Tech named Ken. Very knowledgeable and helpful as well. His customer service skills is on par with those in retail. The company itself is very professional and their cost does not burn a hole in your pocket. They are your friendly neighbourhood PC repair shop. Kudos!
Joven Tan
Joven Tan
06:33 12 May 24
Went to fix my Lenovo Laptop, diagnosed with a SSD issue. Great, got fixed.Not even one month later, entire laptop fails to boot.Take it to a friend who knows about parts, he opens and the motherboard is fried. Thermal paste is all over the place, overheated the motherboards chips. Costed over $200 in repairs for this.Image attached is how it looks from a friend who got a repasting here.Do not recommend, overpriced and ruins your stuff.
Ween Keen Lee
Ween Keen Lee
10:06 02 May 24
Ken took the time to harmonize expectations on results of cleaning. Did not hard sell / up sell. Understood the problem and suggested specific and targeted solutions. Awesome experience!Went back to Ken a few weeks later due to a recurring problem while gaming, Ken spent the time to patiently explain and engage on what the possibilities are and the solution that he deeply researched. After a few trials and error tuning parameters, it works great!!!
Carpe Diem
Carpe Diem
05:28 02 May 24
Efficient and experienced tec consultant that enhances confidences for the customer. Strongly reccomend.
Shihar Azmi
Shihar Azmi
11:06 29 Apr 24
Service is very good. Quick to respond, and assess root cause and resolve.
T99 Management
T99 Management
05:02 29 Apr 24
The technician knows the product very well. fast and cheap
Su Wai Hlaing
Su Wai Hlaing
14:40 08 Apr 24
Went in for a Lenovo screen change as a line was running across it and showing doubles whenever I scrolled. Service guy was friendly and fixed it in about an hour. Repair work is great. Charged $355. Screen is now clearer than ever. Would recommend.
Joshua Lee
Joshua Lee
10:51 02 Apr 24
The quotation, repair and payment process is fast. The support Ken is skillful in handling the laptop. It gave my laptop a second life. Great Sevice!
lim senghuat
lim senghuat
10:36 02 Apr 24
Cheryl Teo
Cheryl Teo
07:53 02 Apr 24
Replacement was done within a few min.. Service is fast n good.Highly recommended should u require any servicing or repairs works.
Pei Ting Mak
Pei Ting Mak
09:12 25 Mar 24
Very good service and the staff was friendly. He helped to diagnose my laptop and replaced a new keyboard.
Ivan Poh
Ivan Poh
04:04 25 Mar 24
Prices were fair and repair process was speedy and painlessHighly recommended
Charlyn
Charlyn
03:35 25 Mar 24
Hi, I truly thankful for Ken who helped with my laptop issue. My keyboard could not be used and I was helpless and thought I needed to change laptop. Thankfully he diagnosed the problem accurately, he realised my keyboard was ok, it was a setting issue. The most shocking part is that he helped for free, as he said it’s part of diagnosis. I truly didn’t expect that as diagnosis is part of expertise, so I’m truly grateful for expert help and service. Completed diagnosis in less than 20minutes, thank you so much!
Adeline Tan
Adeline Tan
00:32 24 Mar 24
Highly recommend Volta PC….rarely can find biz with high intergrity nowadays . Thank u Ken for yr time n patience . Certainly agree with all the good reviews…. so true 👏👏
Claire Chew
Claire Chew
02:08 19 Mar 24
Vincent Foo
Vincent Foo
05:28 18 Mar 24
My son's laptop screen was spoilt. It took few days to repaired.
Inaa Sakinaa
Inaa Sakinaa
03:34 14 Mar 24
guy there is inexperienced and does not have enough laptop product knowledge. Tried to trade in my laptop there and was told my laptop motherboard was spoilt since the laptop can be on. became lower when it was holding the laptop However my laptop was working perfectly fine, I explained and showed to him that this was a function of laptop keyboard attention- aware feature - which was switched on and could easily be switched off. But he called his technician who also insisted that it was because my laptop was spoilt hence I sold my laptop to another shop instead who was aware of the laptop feature and had no problem with it. I am extremely surprised that both the guys and technician were not aware of such an laptop feature since they are in the business of trading laptpops... they have alot fake review........ all by friends... please take note this shop
shon sena
shon sena
06:37 12 Mar 24
I went there today because my CPU have beeping sound and the guy within 5 minutes settle it for me for free. Tried to give him money but he refused and say diagnosis for free. Will head there for any CPU needs
Esther Fong
Esther Fong
08:31 11 Mar 24
Friendly staff. Good and fast service at reasonable price.
Alex Chow Qi Zheng
Alex Chow Qi Zheng
07:52 11 Mar 24
Desktop could not be turned on and found out it was the PSU issue. Repair was done in 2hours and even helped me to tidy up my cables. Highly recommended!
vembarasan A
vembarasan A
04:50 11 Mar 24
A perfect shop to repair the computer or laptop
Sharad Roy
Sharad Roy
11:27 05 Feb 24
Overall great experience.
Huijia Lee
Huijia Lee
07:04 03 Feb 24
Staff was polite and thoughtful and was very helpful!
Lee Jia Wen
Lee Jia Wen
11:18 29 Jan 24
Super great service, speedy replies and reasonably priced. Very honest repair shop. Was given an estimated cost range of $150-$180 to replace my laptop battery but was eventually quoted $135 when he checked my laptop's battery type. After paying, the battery arrived within the day itself and I was given 1 month to go down and get my battery changed. Battery changing process was quick and took around 15 mins (he even cleaned the super dusty interior of my laptop haha). Will definitely come here again for future repairing needs! 🙂
Stakigi Koyomi
Stakigi Koyomi
05:17 29 Jan 24
TKH
TKH
10:43 16 Jan 24
Friendly and efficient worker, fixed my laptop hinge in 2 days (inclusive of weekends), also a 3-month warranty. Just take note the shop is located within the hawker centre, because can be confusing to find for the first visit
Francis Goh
Francis Goh
07:25 16 Jan 24
Very professional. Great job!
Daxon Lim
Daxon Lim
04:38 09 Jan 24
person was kind and helpful and was willing to guide through.
blackskyjason
blackskyjason
02:49 09 Jan 24
Have nice service
William Low
William Low
02:48 09 Jan 24
Troubleshooting of laptop was done professionally and the repair was done swiftly. 5 stars 🌟
Lester Lee (LLGMAIL)
Lester Lee (LLGMAIL)
15:46 05 Jan 24
I had a problem with fan noises in my Acer computer. Ken, who runs Jurong East branch, is very knowledgeable and helpful in diagnosing the problem and then fixing it by replacing the power supply. Good experience - this is the second time I have used his services. Would recommend you talk to Ken if you have a PC problem.
Jun An Chin
Jun An Chin
14:23 17 Dec 23
Straight to the point and no nonsense. Very transparent with their solutions and offers objective opinions. Although the price was more than I expected, I believe the shop followed the market rate of the parts. Very satisfied with their service!
GuanNing Tan
GuanNing Tan
13:44 17 Dec 23
Kelvin Lee
Kelvin Lee
13:08 17 Dec 23
Good and prompt service. Reasonable pricing as well.
Khairul Syahmi
Khairul Syahmi
13:02 17 Dec 23
Laptop replacement was quick and smooth. Volta first checked on what battery I was using before ordering on the battery - then came down another time for the battery replacement (free and easy). Price reasonable with additional warranty. Highly recommend.
Cheng Tze Ning
Cheng Tze Ning
06:16 12 Dec 23
Muhammad Wafa
Muhammad Wafa
12:41 11 Dec 23
Honest & straight forward. Good service
Jemima Ryan
Jemima Ryan
08:34 08 Dec 23
Very good service. I was in and out of the shop extremely quickly and you can trust them not to overcharge you even if you do not know about computers. Would definitely return and will be reccommending to any of my friends experiencing computer problems in the future.
Lim Brendon
Lim Brendon
09:36 04 Dec 23
Helped to repair my Razer laptop in just 1 hour, replacing my SSD card and my CMOS battery, speedy work
Zhi Yang Koh
Zhi Yang Koh
02:45 04 Dec 23
Excellent experience at this shop. Was able to diagnose the issue with my laptop and fix it quickly. Found problems with the battery, speakers and SSD and they were able to provide an itemized bill for each component and repair service. I decided to only replace the battery and they did not try to upsell me. Currently, laptop is working perfectly and battery seems healthy.
Violette Cori
Violette Cori
11:37 27 Nov 23
Great place to get laptop fixed. Got my battery changed for about 158, the battery arrived promptly within the time frame as stated. Free diagnosis too thanks!
Janice See
Janice See
06:40 20 Nov 23
Good services and point out the issues for my laptop. Order the battery and adapter and delivery come within a day. The installation on the battery was fast and good to use now. Thanks and highly recommended.
angle
angle
04:09 20 Nov 23
Went down because I spilled water on a laptop, and Volta was speedy and efficient with their help 🙂 made sure to give me all the info that I needed and also helped clarify whatever queries I had, thank you so much for your help!
tricia chua
tricia chua
04:28 19 Nov 23
only went for consultation for a fault in my laptop charger and it was really as stated - diagnosis was free! a pity that they did not have the charger i need in stock since i needed it desperately :") but the whole process was super smooth and the staff was really kind to test different chargers to show me where the exact fault in my charger was at. super thankful and highly recommended!
Thiru J
Thiru J
05:49 15 Nov 23
Sent my MacBook Air due to battery drain issues. Volta staff diagnosed issues within 3 days and confirmed the fault. After my repair request confirmation the item was ready after 4 days. I was constantly kept informed through WA. I thoroughly had a pleasant experience and strongly recommend their services 👍🏾👍🏾👍🏾
69trepan
69trepan
13:53 13 Nov 23
Had a positive service experience at the Jurong East outlet. The Technician in attendance, Kenneth, was polite and professional in conducting his service.
Elleinara D
Elleinara D
04:58 13 Nov 23
The technician diagnosed my issue (fried motherboard) and resolved it (converted data to an external hard disk) so quickly and cleanly, it made my anxiety levels plummet almost immediately. Totally recommend!
Angel Wicked
Angel Wicked
03:32 24 Oct 23
Smooth dealing and very responsive to my queries. Changed my keyboard and it’s now working perfectly!
Siyi tan
Siyi tan
11:14 16 Oct 23
George Tan
George Tan
07:25 03 Oct 23
Fast and prompt. Great service!! Recommend to come for PC/laptop issues:)
Jeonnie
Jeonnie
11:18 26 Sep 23
Prompt replies and speedy repair within 2 days, thanks for your help!
Cyrus Tan
Cyrus Tan
17:05 23 Sep 23
I was having issue with a steamdeck power button!The service was awesome and went through the details of what is the issue and they fix it very promptlyDefinitly well recommend their service!
chin lin Chong
chin lin Chong
03:59 14 Sep 23
Very thankful to have found this place. Trustworthy and quick! Really appreciate the help
Kathryn Kwek
Kathryn Kwek
10:58 10 Sep 23
Very quick laptop repair within a few hours thank u!
Aidan Toh
Aidan Toh
10:55 10 Sep 23
A bit expensive but the cleaning and repasting was fast and the engineer was very knowledgeable and nice
Keane Ng
Keane Ng
01:33 05 Sep 23
Speedy battery replacement with friendly service within an hour.
Loo Xin Li
Loo Xin Li
10:57 28 Aug 23
Prompt replies on WhatsApp. Went to the Jurong Branch to replace my laptop battery. Was a quick and smooth process. Highly recommended!
Sean Leong
Sean Leong
11:52 27 Aug 23
Had my Razerblade’s battery changed here, ordered and the battery came in less than 4 working days, went down and battery was changed in 30mins. Staff was friendly and even offered to clean up my laptop’s fan seeing it was dirty. Would come back to them again if i need help
Achilles Nik
Achilles Nik
14:21 20 Aug 23
Leonard Wee
Leonard Wee
05:26 20 Aug 23
Very patient and carefully explained all the different options. No hard selling which I really like and very knowledgeable. 10/10 recommend
X Alan
X Alan
10:51 10 Aug 23
Nurul Aqilah
Nurul Aqilah
15:11 08 Aug 23
Quickly sent my laptop to this shop for repair after water spillage.. The shop managed to clean and solve the issue within 2-4 days. Thank you so much for your prompt assistance..
Alazaman Aazaman
Alazaman Aazaman
13:26 08 Aug 23
Wow awesome job great Volta service
Foo Shijie
Foo Shijie
04:04 03 Aug 23
Ong Guanxi
Ong Guanxi
02:43 31 Jul 23
Siping Gao
Siping Gao
03:32 29 Jul 23
Ken is honest and professional. He helped diagnose and fix the battery problem of my Thinkpad Carbon X1 Gen5 within 20 min. Highly recommended.
Faith Poon
Faith Poon
04:29 06 Jun 23
Competent n knowledgeable .. Ken was able to immediately pinpoint the cause of the problem when I related to him the "symptoms".Efficient .. Keyboard had to be ordered but job was completed in just 2 days even though I said I was not in a hurry.So very patient .. with not so tech-savvy customers like me who have numerous questions.Thanks Ken .. getting the job done coupled with great attitude makes the day for everyone !
soak ghey
soak ghey
11:19 21 Apr 23
how to start...straight to the point, no nonsense, clear explanation of issues. fantastic service. Props to Ken for being professional and efficient in diagnosing the issue. hidden gem in jurong east. definitely would recommend if you are looking to fix your PC hardware issues.Cheers!
StrikeG
StrikeG
07:27 01 Apr 23
Excellent and professional service. The guy helped me put with my PC issues and had it resolved within the hour. Would come again for future builds/upgrades to my current PC.
rishvin rajaram
rishvin rajaram
06:32 01 Apr 23
Visited Volta pc and Ken assisted me with issues with my laptop . He was very kind and helped me out with my laptop efficiently. Will recommend to others 🙂
Kevin McCullagh (tf)
Kevin McCullagh (tf)
03:46 01 Apr 23
The gentleman at the counter diagnosed a simple problem with my pc and fixed it for free. Would not accept cash, sticking to policy of free diagnosis. Excellent service
khbye
khbye
02:14 22 Mar 23
Went for a diagnostic test. Ken was very patient in explaining the issues and provided great service!
en ris
en ris
07:49 29 Jan 23
ken is very honest and professional in troubleshooting my pc, went to 2 of the pc repairs around the neighbourhood both quoted me an extremely expensive price and advised me to change a new pc, i went down to look for ken explained to him my problems took less than 5mins and he managed to make my pc running again without any cost. Super experienced and honest guy.
andrew ong
andrew ong
08:08 22 Dec 22
Been here twice and had really good experience both times.Ken is very knowledgeable and helpful and patient. Explained problem clearly.Also tried to give me various alternatives to save on costs
Max Chua
Max Chua
07:20 15 Aug 22
Went in when my tower PC was unable to start all of a sudden. Took
Daniel Kho
Daniel Kho
09:56 12 Aug 22
Was really helpful explaining my comp's issue
Ling Hoh Tong
Ling Hoh Tong
09:58 02 Jul 22
Getting an internal battery replaced for my laptop at Budget PC Upgrade & Repair was a very pleasant experience: -)The staff responded to my messages promptly and it took less than a week for my laptop problem solved.On the other hand, Ken, the engineer at Jurong branch was friendly and professional who went extra mile by sharing with me tips on managing or prolonging battery lifespans.
Leong Yew Weng Larry
Leong Yew Weng Larry
06:02 07 Jun 22
I brought 2 PCs to Budget's Jurong Br. to check for faults. Their staff Ken was very, very patience, helpful & informative on my queries. In the end, one pc was not worth repairing & the other proved to be working fine. I would like to thank Ken for his brilliant & honest attitude. I would any time get back to him for any computer issues in the future. Great job Ken!
I Kao
I Kao
08:56 23 May 22
Very expensive. Quoted me $55 just for removing the back cover of my laptop, and then closing it back ... after I exchange/upgrade my own battery, wifi card and ram myself. No thank you.Context is I don't have the right computer tools ($2+) to pry open the back cover safely without breaking the small hooks. This can be done in less than two minutes since you IT repair guys pry them open so often easily. It's a rip off to charge $55.
Xiao Wei Yap
Xiao Wei Yap
11:00 13 May 22
Cost $290+ to replace the SSD on my laptop. Ken was more than willing to answer any questions I had about SSDs, HDDs, and even other things unrelated to the problem at hand like picking the correct generation of CPUs if I'm going to upgrade my desktop.Learned a bit about the heat problems with faster HDDs and SSDs, and also how I should optimise using my C and D drives. Overall pretty pleasant experience, would go again.Oh, and re: servicing time, my repair job took 1.5 working days, but Ken said that that was because the SSD getting heat damage was indeed the only problem my laptop had. Would've taken longer if it had run into other problems as he ran tests.
Che-yin Suen
Che-yin Suen
10:29 08 Feb 22
Helpful and Professional staff. Reasonable charges.
yuma
yuma
16:05 07 Feb 22
Got the quote via google chat and ask for the parts availability. Was informed via whatsapp that the part is available and go to the Jurong branch to do battery replacement for my laptop. Waited around 10minutes because there is someone in the store (only 1 customer allowed at a time). Got my battery replaced in less than 10 minutes, for 195$ (6 months warranty). Not cheap, but worth it. So far battery works well.
S A
S A
03:55 10 Dec 21
Ken very quickly diagnosed the issue in my laptop and fixed promptly at no charge. Very impressive. Genuine and honest service. Highly recommended!
Margaret Louis
Margaret Louis
00:42 06 Dec 21
This establishment is not only easy to locate but is manned by a professional IT engineer, Ken, who observes safety and security protocols in his modest shop.. There is transpareny in disclosing costs and amazing honesty in areas of trouble shooting.Ken gives good advice and provides personalised service to senior clients. He shows empathy for the latter and is willing to go the extra mile in recommending cost- saving measures that prove tremendiusly helpful in the long term.I was indeed fortunate to discover a trustworthy reliable service provider.
Soo Ah poh
Soo Ah poh
14:29 26 Oct 21
My PC broke down and went to see Ken for repair. He was very helpful and after checking, discuss in details the problems and the options. He was very knowledgeable and friendly. Thanks Ken.ffriesystematilolocating
Golden Egg
Golden Egg
11:03 16 Oct 21
Very good service.i sent my laptop for a checkup due to power issue but was told just cable issue and bought a replacement.eveything settled fast.walked away Happy.overall good experience and seller was sincere and proficient in knowledge.
Luke Poh
Luke Poh
09:35 24 Sep 21
Expensive but got my requests done. The thing I'm very upset about is the unnecessary need to enable my touchpad on my laptop. I requested for the disability of my laptop keyboard and since that's disabled my touchpad can't be disabled via the keyboard. On the day I got back my laptop i asked why my touchpad is enabled and the employee there told me that I didn't tell him to disable it. I asked them not to enable it on the day i sent. They said they needed to enable it to check the laptop's functionality and would disable it later but never did. Overall I'm upset at the pricing and the service provided.
Jojo Chia
Jojo Chia
04:20 13 Aug 21
My PC suddenly had login issues and thanks to Ken we found out what was causing it within a few minutes (fully fixed!). Super professional, quick, and reliable! Service was very personable as well and I felt assured in knowing that he knows his stuff. Thank you so much, Ken and Budget PC! 🙂
Will Son Liou
Will Son Liou
13:24 31 Jul 21
Thanks Ken for the patience and professionalism for diagnose and replace my alienware m17x r4 7970m graphic card and install a new SSD with microsoft windows 10. My laptop is now working well like in new condition. Working days is shorter than expected rather than the period advised 14 days. Good job and recommend to others.
Miguel Cudaihl
Miguel Cudaihl
00:00 14 Jun 21
I am a satisfied customer! My late 2015 year old MBP 13's battery started bloating and initially went to QCD after I saw that the approximate cost of battery replacement is $288 from Apple's website. However, I was quoted a minimum cost of $650 (including technician's fee). I decided not to go with it and found Budget PC online. They offered free pickup and delivery for my laptop at a much lower price than the quotation I received from QCD. Here I am using my MBP confidently again.If there's anything that could be improved in their service, it is an advanced notice that they need to be able to login into the system for certain repairs. When the person picking it up asked for the admin password, I had to scramble to delete important personal files and login sessions from my browser.
Akhil
Akhil
12:29 29 May 21
Understand their customer very well. Explain the problem and the charges based on the explanation. Gets confirmation on whatsup prior to proceeding on finding . Provide us option as name suggests budgets PC upgrade & repair . Perfect for anyone to come and repair their system here . The only disadvantage could be the time period to repair your system. Else number one service center. Hope they keep giving the same experience at other locations too.
Chiang Dylan
Chiang Dylan
04:17 21 Mar 21
Excellent experience here and I got to learn more about the laptop internals especially the hardware. Definitely will recommend here. Thank you.
Mui Leng Kang
Mui Leng Kang
10:28 22 Feb 21
We went to Jurong Branch, attended by a young guy with specs( we have forgotten to ask his name). We are very impressed by his professionalism and response. He is also very patience and honest when explaining to us Mac book issues. Ended up our mac book is up and working without us paying lots of money. I am recommending the shop to all. A bigThank you to this guy and shop.
Tiana Miller-Jackson
Tiana Miller-Jackson
12:24 15 Feb 21
Efficient, Friendly and AffordableI interacted with two different employees and both were extraordinarily kind and helpful, answering all my questions patiently and even voluntarily giving me helpful info. Also the price seems fair and they make it convenient that I could drop my laptop at any of their locations and they messaged me to let me know when it was ready.I would definitely recommend them to a friend!
Marc Hrabak
Marc Hrabak
13:14 23 Jan 21
Simply a great business which offers exactly what it's name says. That with a professional and informative communication which makes it very easy to trust.Thanks a lot for doing what the HW manufacturer was not able or willing to do.Kent is great.
Dan Ong
Dan Ong
06:59 18 Oct 20
Not keen to reply my questions and slow with 1 reply every 15 mins. They used to have better customer service 6-12 months ago when i brought in my PC and laptop for repair. Now it's better to find someone else to do the job, someone who is more hungry and better service orientated.
Steve Jones
Steve Jones
07:00 04 Sep 20
Good quick repair of laptop.
Rohaiza Rosman
Rohaiza Rosman
11:26 29 Jun 20
Good and affordable service. Sent my laptop for repair and it was ready within a week. Highly recommended!
Bobby Wei
Bobby Wei
13:32 11 Jun 20
Speedy replies and analysis of laptop issues even though they are very busy. Very patient service and explanation on what went wrong with laptop. Received laptop in brand new condition: helped to clean up the laptop even though its not part of the job. Competitive pricing as well. 10/10 recommend.
Nigel Lim
Nigel Lim
07:38 16 May 20
Don't normally leave reviews but I'm very pleased with the services provided by them.Had PC troubles twice in a span of a month. First time was due to a faulty PSU which was properly rectified. Later on my screen started having some issues and I brought it back again. After running some tests for a few days, no problem was found with my desktop and the initial charge was waived (paid $0). They also advised my on the possible problem (likely faulty DVI cable) and told me to try again with a new one in the future. Overall very happy with Budget PC Jurong East and all the staff involved! Will definitely bring all my PC troubles to them in the future. Highly recommended! Honest!
Kok Jia Wei D2
Kok Jia Wei D2
12:06 13 Apr 20
Extremely fast service. Sent in for diagnostic on Thursday evening and got results by the next Monday’s afternoon. Sent in my requests and they finished it and my PC was ready for collection in a few hours. Very pleased with their service and efficiency. Staff entertained all my questions and explained them to me. So far everything seems good to me. Will need time, to see if there’s any hiccups with their servicing.Would recommend to others to check them out.
Warren Chew
Warren Chew
10:54 13 Apr 20
Visited Jurong Branch. Staff is helpful and responsive. Despite CB and influx of orders, repair is still completed reasonably quick. NO repair NO charges, and no hidden cost as communicated. Recommended, although pricing is slightly steeper than some other vendor found online, tested and felt worth the premium. Keep up the standards!
Alan Tan
Alan Tan
03:17 14 Mar 20
I don’t do review at all. But I take pleasure in joining many here to give credit to Budget PC for their service rendered, so as to benefit others who may need the same service. After all, it was through the posted reviews that I gained confidence in engaging them in the first place.I am a PC hobbyist myself. But two of my PCs that packed on the same day went beyond my skills and resources (testing device, spare parts, etc) to repair. Few words with Jason immediately convinced me that they could do the work that I couldn’t. Coupled with the assurance of free pick-up, no charge for aborted repair, etc, I gave them the job. In the end, I aborted one PC repair (not worth the cost) and went ahead with the other at a decent price. Both PCs were picked up from and delivered to my home.What matter most to me, in the order of importance, are as follows:1. Competence in diagnosis and repair.2. The pick-up service.3. Transparency in charges – consultation before repair.4. No charge for aborted repair.5. Warranty for new parts introduced.
Amos Seng
Amos Seng
03:16 14 Mar 20
Efficient in replying and repairing my laptop with a corrupted Windows software. Sent in my laptop and received the diagnosis 1 day later. The next day, I received the message that it was repaired and ready for collection. The repair fees were also reasonable. Would definitely engage Budget PC again for computer repair issues.
Claudia Liao
Claudia Liao
11:50 06 Mar 20
My laptop suddenly crashed on me and I found Budget PC through Google and decided to give it a try. They arranged the pick up and informed me my windows were corrupted with a bloated battery. They told me what can be done and very professional about it, most importantly, they are not pushy at all. My laptop was fixed and delivered back to me in 3 days, they also provided 1 year warranty for their service done and the price was very reasonable considering they collect and deliver to your house w/o extra charge (unless after office hours). Thanks Jason and Alvin 🙂
es0001 ES
es0001 ES
08:56 06 Feb 20
- On a Fri I sent my Laptop in and was served by Ken. - On Sun I picked it up, was served by Jaycee (not sure of spelling), he was nice and offered to help reinstall my Microsoft Office, since I did not have the key he told me I could go back anytime and he will help me without charge.- On Tue my laptop couldn't be switched on.- On Thur went to the shop and was served by Jason. He managed to fix the issue. I asked if he could help with reinstalling my M Office, he said he will need to charge me $85. I said what if I do it myself and he can just watch me to make sure I do it right. He said he still needed to charge me $85. Which I take to mean he is not willing to help. Jason wasn't overly rude, he will do Just Enough and not a millimeter more. FYI there was no other customer during the conversation.With all the great reviews about the staff being extra helpful. Well not Jason anyway. and because of this, I give 3 stars.
Neo Jia Hao
Neo Jia Hao
08:19 03 Aug 19
Fast and affordable service. I was told that my macbook would take 10-14 days to repair, but they did it in a week! The repair costs are also reasonable compared to apple's prices. Would recommend this shop for macbook repairs.
Gary Koh
Gary Koh
08:18 07 Jul 19
Excellent service, fast and efficient!Ken is friendly and patient, he diagnosed the problem together with me and recommended the solutions. Thanks again for saving my PC!
Peng Wang
Peng Wang
06:49 30 Apr 19
Excellent service and VERY FAST! Honestly the cost is reasonable and much Lower than I expected. My laptops are now working perfectly fine. I have already and will definitely continue to recommend your services to others in the future:) Thanks for the efficient service, saved my laptops;)
Iceland Bear Bobo
Iceland Bear Bobo
12:18 28 Apr 19
Service is excellent.I have made a phone call to enquire on the repair of my CPU and was informed that they require 3 days to diagnose the issue. To my suprise, I was able to resolve my issue on the day I brought my CPU down. The staff, Ken, is really friendly and knowledgeable. Highly recommended.
Md Yusuf
Md Yusuf
04:26 05 Mar 19
Simply excellent service and professional work.Promised a 10-14 day waiting time and it was ready on the 10th day. Also, I got a cheaper quote here for the LCD repair by $100 as compared to my manufacturer service site itself5 stars + would recommend to those seeking PC Upgrade & Repair at an affordable and superb service
13S52 KOH JIN KAI
13S52 KOH JIN KAI
07:31 19 Feb 19
Fuss free and very prompt!!!! Ken was very helpful and knowledgeable as well! You can tell they are very professional about their trade. Although he told me it needed 3-4 working days, he got it done the very next day and was patient to explain any queries I had. Will definitely come back again if I need any other repairs.
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4.6
Based on 65 reviews
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Billy Chua GS
Billy Chua GS
10:31 08 Mar 22
The shop is permanently closed
nur nadzirah syaza
nur nadzirah syaza
10:07 01 Oct 21
David Mann
David Mann
15:27 14 Sep 21
Great service delivered repair on time as advised. I would certainly RECOMMEND BUDJET PC for your upgrades and repairs.
Selene Lim
Selene Lim
01:39 05 Sep 21
My Laptop Had Trouble Booting UpCalled Budget PC -Asked Them If They Could Pick It UpFor Troubleshooting.The Staff Were Very Responsive & Helpful.After The Problem Was Diagnosed,They Messaged -The Reason & Cost Of Repair Before Proceeding.Delivered My Laptop Fully FunctionalAfter All Was Done.Very Helpful Staff & Excellent Service.I Highly Recommend Them& Will Be My GoTo Guys From Now On.Thanks All.
Aaron Reyes (Maron)
Aaron Reyes (Maron)
04:29 03 Sep 21
Already read about Budget PC online as one of the top PC repair shops in Singapore so when my PC conked out on Friday afternoon, they were top-of-mind. Past reviews were not lying when they mentioned that their service levels were excellent. Here's a rundown of my experience:Friday:- Late afternoon 6yo PC froze, got blue screen of death then proceeded to go on a restart loop- Budget PC whatsapp gave an initial analysis base on my description of the problem - likely motherboard issue- They provided step-by-step guide on how they will go about the diagnosis and repair- Picked up the PC evening, FOCSaturday:- Gave diagnosis on what's wrong -- SSD faulty, PSU faulty,- Gave breakdown of costs -- new SSD, new PSU, service, optional data recovery, proceed (Y/N)- Proceeded, finished, ready for delivery by SundayTL;DR: Service was fast, professional, and transparent. FOC pickup (new customer) and delivery. Reasonable costs lives up to its name. Even cleaned up my PC interior and fans. 5/5 would repair again
Kah Yeow Cheong
Kah Yeow Cheong
05:18 02 Sep 21
Upgrade SDD on a ASUS AIO once and also repaired that same AIO years later. No problem so far. They picked it up from my location and send it back when done, saving me precious time!
Constance See
Constance See
14:04 29 Aug 21
Highly recommended if you are looking for someone to service your PC/notebook with reasonable price, fast n good customer service.I found them from Google. Currently they have 4 outlets in Singapore.Clement, from Marsiling branch was helpful n quick to help me extract all data from my notebook within 30 hours when it totally shut down without prior notice n backup.He will inform me of the issue n the price for the service. He will seek my permission before he proceed to mend my notebook. Most importantly, there is no additional fees for prices quoted to you. N they even have warranty for the item they fixed for you.
HuiJie Tan
HuiJie Tan
04:43 14 Aug 21
Laptop spoil again less than one month after serving. Absurd charges which is not budget at all. Would not recommend. Wasted my money and now I have to get a new laptop
Xuan Yu Yip
Xuan Yu Yip
05:32 05 Jul 21
Provided prompt updates and fast fixing within a week. Very satisfied with their service.
Ingria Shean Morfe
Ingria Shean Morfe
11:04 21 May 21
I got my laptop fast, they gave me a clear pricing and details of what work the would do and got my laptop after 3 days. Definitely will recommend!
Farhana Rosli
Farhana Rosli
09:46 09 May 21
Provide regular updates about progress of repair which is very much appreciated. Good value, nice staff, transparent pricing. Was on time for pick up and drop off. Hassle free and was a good experience overall.
kenyu6329892
kenyu6329892
15:09 27 Apr 21
Reformat my desktop and install window 10, replaced my HDD to SSD, diagnostic test for both desktop so far so good no hanged when playing game or see YouTube. Thanks
William Tay
William Tay
14:32 25 Apr 21
First time engaging Budgetpcupgraderepairs and they promptly gave me a quotation to repair my faulty laptop keyboard and came over to pick it up. They then did a free diagnostics and I ended up upgrading my Windows operating system and and change my hard disk to SSD as well. They did a very good job with the repairs and upgrade. Kudos to a job well done!
Michelle Lee
Michelle Lee
09:24 11 Apr 21
I can't recommend Budget PC upgrade & repair more! They are fast, efficient, within your budget yet deliver successful repair of your laptops! I chose the collection and delivery method for 2 laptops so I don't even need to do anything. They updated me throughout and was on time. Thank you so much, guys!! Superb service!!
Jia Zhi Goh
Jia Zhi Goh
11:38 12 Mar 21
The counter staff were very friendly and patient. The staff patiently took a look at my laptop and also explained to me about the cost and lead time needed for the ram upgrade. The required ram was not in stock at marsiling branch, only in stock at taiseng branch but the staff on whatsapp kindly offered to deliver it to marsiling so that i can just head to marsiling branch at my convenience without travelling. The whatsapp service was very responsive too. When the ram upgrade was done, the staff also let me check the laptop before payment. Overall I am very happy with the ram upgrade service. Thank you
Shah Nawaz Abdul Shukkur
Shah Nawaz Abdul Shukkur
11:17 19 Feb 21
I just dropped off my ACER S7 notebook for keyboard replacement. Friendly counter service. Clearly explained the required lead time required for repairs to complete. I am quite happy with care Mr.Keat took to explain everything.
Lydia Choo
Lydia Choo
11:57 01 Feb 21
My notebook works nicely fast after this collection with SSD replacement from your shop in my neighbourhood. Thankyou for your good service. Your charges are reasonably good. Thanks for Win10 Home install.
tim tan
tim tan
05:53 17 Dec 20
Fast and efficient service. Service staff explained to you the issues with your computer and provides quote for your approval before servicing. Lucky for me the spare parts are available, so got my laptop repaired within a few days.
Wendy Tiong
Wendy Tiong
06:10 22 Oct 20
Did not have a good start from the tele-conversation however it turned out to be an awesome experience when I decided to give it a try. Mr Mike at Tai Seng branch patiently explained details of the possible damages, cost and duration of repairs. Although 5 days for diagnosing was a little longer than expected, they make up with a good 1 day repair after I confirmed with repair n replacement of battery. Not only did Mr Alvin delivered my laptop on time, he patiently showed and waited for me to test my laptop. He even gave advised on how to prolong battery life. Thankful that I decided to trust Budget PC for the repair. Greatly recommended to others who needs to service/repair their computers/laptops. Great job, thanks!
Alisha Atasha
Alisha Atasha
06:53 09 Oct 20
The service here is unexpectedly fast and efficient. They are affordable too considering the issues i have with my laptop. They also ensure that i understand the aspects and issues i have with my laptop. Would definitely recommend coming here☺️👍🏽
Open Cube
Open Cube
11:00 25 Jul 20
Friendly & helpful and even though my took quite some time as my Macbook model they do not have ready stock, so need to order parts. After about 2 Weeks+ finally got a message from them its ready for collection, but during the day i went down to collect and checked, my spoken is not fixed but was told that its already fixed, so waited for about another week+ to have the speaker fixed, this time i asked them to delivered back to me no cost. Very professional and helpful but they should really check carefully first before returning to customer! Took sometime to get it fixed, it's worth it to wait for people who are not urgently need it as Apple i don't think it will be this pricing, i would have given full 5 star if first time its fixed all my issue, but still i recommend them will use their services again!
Swapnil Bile
Swapnil Bile
02:49 12 Jul 20
Highly recommend Budget Pc for a professional good quality and value for money experiencePrompt service along with honest recommendations. Thank you so much.
Bolin Melvyn Zheng
Bolin Melvyn Zheng
01:32 27 Jun 20
The company was able to pick up my faulty desktop, one day after I reported it to them. There was also no transportation charges incurred. The company was fairly responsive amidst the COVID-19 pandemic and reasonably friendly to my frequent questions.However, their selection of replacement hardware was slightly expensive and I chose to purchase one of them from a separate store. The company was able to install it for me without a fuss. Once the repair was done, they delivered my desktop with no transportation charges incurred.Overall, I am satisfied with their work and might use their services again.
Desmond soh
Desmond soh
09:17 26 Jun 20
Great service during the COVID situation! Helpful and nice even though my PC couldn’t be repaired. Will patronise in the future for repairs! Thank you and be safe!
Agnes Nemes-Chow
Agnes Nemes-Chow
00:31 23 Jun 20
I had a very good experience with 2 laptop repairs. Good communication and excellent service! The free pick up and home delivery was very helpful!
Louis Loi
Louis Loi
09:13 18 Jun 20
The IT guy is good to share with me after checking my laptop. They are very professionals. I would recommend to my friends/relatives. Once again thank you so much.
Mervin Chui
Mervin Chui
10:18 06 Jun 20
Communicative, helpful and even though my laptop couldn’t be repaired (essentially had to replace half the laptop and the cost was too high for an old laptop), they picked up and sent it back to me at no cost. Very professional and helpful! Will definitely use their services again!
Jerold Tan
Jerold Tan
14:17 04 Jun 20
Laptop suffered from BSOD and couldn't complete Windows 10 installation. Whatsapped Budget PC Upgrade & Repair during an SG Public Holiday and they replied. They also explained to me their services and arranged for a delivery pickup which is free of charge. This is extremely important especially during COVID-19 Circuit Breaker in SG and it was fuss free. Diagnostic test was done promptly and was advised on the issues and solutions. After which they arranged delivery back to my doorstep, all within a week in working condition. Great job!
ruimin chia
ruimin chia
10:08 03 Jun 20
Laptop LCD screen was down. Budget PC was able to provide free of charge pick up and drop off services for my laptop during the circuit breaker period. They displayed integrity in their services and were prompt in the provision of diagnostic assessment and solution for my laptop. They ensured that informed consent were provided before I made the decision.
Yuna Lester
Yuna Lester
10:51 02 Jun 20
Great service, and to be honest I asked a lot of questions yet still get a statisfying reply. The time from the collection to it being done and ready for delivery was quick.
Raymen hellcollector
Raymen hellcollector
13:14 29 May 20
100% Highly recommended very responsive and patient to my needs and they are willing to help Me with my laptop issue 👍🏻👍🏻💯 💯
royal days
royal days
10:14 28 May 20
Its really affordable for students who don't want to get high quotations from other bigger shops 🙂
kalpana Sadanandan
kalpana Sadanandan
11:53 30 Apr 20
I had my Asus laptop repair done at Budget PC. I am very happy with the service provided. They gave very clear information about the repair process. Collected laptop from my home and within 2 days came back with diagnosis and cost for repair. The repair was done within two days and it was delivered back to me. I would highly recommend them.
Jit Meng
Jit Meng
08:43 25 Apr 20
They provide valuable IT service during this circuit breaker period. They also provide free delivery service as well. Turnaround time is very fast for my case due to Power supply unit problem. My desktop was pick up on Thurs noon and by Sat noon i got it back in working condition. I would certainly recommended them for their service quality, professionalusm and expertise. Repair cost is also reasonable.
Manoj T W
Manoj T W
09:18 11 Apr 20
🅅🄴🅁🅈 🄵🅁🄸🄴🄽🄳🄻🅈 🅂🅃🄰🄵🄵TᕼIᔕ Iᔕ ᒍᑌᔕT ᗩ ᑕOᒪᒪᗴᑕTIOᑎ ᑭOIᑎT ᗩᑎᗪ ᗩᒪᒪ ᖇᗴᑭᗩIᖇ ᗯOᖇKᔕ TᗩKᗴ ᑭᒪᗩᑕᗴ ᗩT TᕼᗴIᖇ ᗯOᖇKᕼOᑭ ᗩT TᗩIᔕᗴᑎᘜ ᗩᔕ I ᗯᗩᔕ IᑎᖴOᖇᗰᗴᗪ TᕼᗴIᖇ ᔕTᗩᖴᖴ ᑭᗴᖇᔕOᑎ Iᑎ Tᕼᗴ ᗰᗩᖇᔕIᒪIᑎᘜ ᗷᖇᗩᑎᑕᕼ. 𝑇ℎ𝑒𝑟𝑒𝑓𝑜𝑟𝑒 𝑡ℎ𝑒𝑦 𝑎𝑟𝑒 𝑡𝑎𝑘𝑖𝑛𝑔 𝑓𝑒𝑤 𝑑𝑎𝑦𝑠 𝑡𝑜 𝑑𝑜 𝑡ℎ𝑒 𝑟𝑒𝑝𝑎𝑖𝑟 𝑤𝑜𝑟𝑘
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4.9
Based on 49 reviews
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siti sulaihah
siti sulaihah
15:44 19 May 23
My laptop was down, dunno why cannot turn on even though when i charge the light is on and he helped to repair. Highly recommend
Raphael Soh
Raphael Soh
07:42 05 Sep 22
I'm can't express how impressed by the great customer service and not to mention poise and politeness I've experienced from the young gentlemen manning the storefront. The dude Kelsey needs a raise! And let me let you why: I'd just come from the so-called 'Doctor IT' located at loyang point and was told my desktop PC had a unrepairable motherboard. Not only did their front desk staff fail to display a smidge of professionalism that my man Kelsey did, they charged me for a diagnosis that was instantly proven wrong by Kelsey. The Tampines outlet has guaranteed my patronage!
Isaana
Isaana
10:10 01 Sep 22
Send my laptop to the shop for the servicing... Such a great help & info given by Kelsey after he manage to solve my laptop issue practically on the spot.Not hesitate to provide lots of xtra knowledge on my laptop issue with his updates chcks in my laptop...Great Convo !
TP13- WSH Experts
TP13- WSH Experts
09:11 26 Aug 22
Went to get my PC checked as it was giving some issues. Kelsey was very friendly and professional. And diagnostic was free. Amazing. Thanks Kelsey!
Rahul Sonawane
Rahul Sonawane
10:39 01 Jul 22
Very good service & fast.
Pearly Chua
Pearly Chua
10:43 28 Apr 22
Fast and friendly experience! Thank you so much ☺️
SK Yeong
SK Yeong
10:21 30 Nov 21
Clement of Budget PC Repair Tampines is extremely friendly and helpful. I had him diagnosed my custom PC twice and he didn't even charge me for his time. The first time, he found a problem with a RAM module and because I could not wait, I took my PC home and replaced the RAM on my own. The second time, when I had the same problem recurring, he stress-tested my PC for 2 days before letting me know that he cannot find any issues. Again, he didn't charged me as he did not do any repair. When I took the PC home, I finally found the problem was not in the PC but somewhere else. Nevertheless, if any of my PCs really require repair, you can be sure that Budget PC Repair will be at the top of my list. Thank you, Clement, you're awesome!
Zheng
Zheng
11:51 05 Oct 21
professional service and very friendly staffs, especially the one at Tampines branch. reasonable price, hope after repair my pc can last long time. one thing needs to improve is service time, it took about two weeks to get it done. bonus point, they offer free delivery/pickup 👍
Karun S'Baram
Karun S'Baram
09:24 24 Sep 21
I was extremely disappointed when I chose to go to another shop nearby to rectify my MAC - which died on me. Feeling lost, I decided to try Budget PC which opened much later. Lien was reassuring and calmly attended to my situation. Updates were shared on WA and he kept me updated along the way. Collected my MAC the next day with all my files in tact. Lien even assisted to install some softwares for me and shared some safety hacks. His service was not a transaction but more of a connected service. I will highly recommend Budget PC and Lien, as he is a true example of what we need from each other during this trying times. Price is also reasonable! Cheers!
P Yin
P Yin
10:55 19 Sep 21
Served by Lien at Tampines outlet. Good service and fast turnaround time. Sent my laptop on Saturday morning, got it back by Sunday afternoon. Straightforward, no BS, no hard sell. Reasonable price. Glad I found this place to get my computers repaired. Will definitely be back for future repairs when needed -- Peter, 19Sep2021
Syahirah Abdul Latip
Syahirah Abdul Latip
06:09 19 Sep 21
Service was tip top. Went to repair my cracked screen. It was ready in two hours. Would definitely go there again for any laptop repair and services. Happy customer here!!
onixe weeds
onixe weeds
08:57 06 Sep 21
Went last Saturday in the afternoon at Tampines shop to repair my laptop. Based on the working days its 3 to 4 days. But suprisingly they called me the day after I send my laptop. They told me that my laptop is repaired and ready to collect. Very friendly and responsive to costumer. Will recommend to my friends for laptop repair.
Saw-Im Yeoh
Saw-Im Yeoh
02:39 26 Aug 21
Friendly, reliable, fast & reasonable price. I fixed my expanded battery, chassis & upgraded RAM for my 4-y-o Dell laptop 2 months ago and it’s been working fine since then. Superb job and highly recommend it!
Zheng Ting Ho
Zheng Ting Ho
06:07 21 Aug 21
Great service and was able to accomodate a quick turn around. Was able to support a few fixes subsequently and provided value-added services when required. Highly reccomend!
Adrian Choong
Adrian Choong
04:43 05 Jul 21
Ordered my Razer blade laptop battery 10 days ago and they helped me fix it today very quickly. Very friendly and responsive customer service. Repair is done with good quality parts and very affordable. Highly recommended to anyone looking to repair their laptop or PCs to visit this shop.
Agatha L
Agatha L
06:19 28 Jun 21
Got a replacement battery for my dell xps 13 laptop as the battery was bloated. Really fast and professional service - I could collect my laptop within 1 day with a 6 month warranty for the replacement. Reasonable price too. Thanks 🙂
Yuuki Sakura
Yuuki Sakura
11:43 27 Jun 21
The hinged of my laptop broke and it was coming off in like pieces. I contacted them on Friday night and they responded quickly. I went to the shop the next day and to my surprise they were able to fixed my laptop in a day! Just in time for my exams.Will go to them again in future if I have more problems with laptop 😊 and the price is really reasonable.
Marp
Marp
11:20 22 Jun 21
I saw many good reviews about the place and decided to give it a try. Overall, it was a good experience! The staff is very friendly and informative about my laptop issues and even have advice on how to prevent the same thing from happening. The pricing was affordable (with warranty) and it took only a day to fix my laptop. Quick and quality service. Their branches are also located nearby mrt station which makes it very convenient. Definitely would recommend!
Wai Kaye Hong
Wai Kaye Hong
14:35 20 Jun 21
Extremely pleased with my experience! Was recommended by a colleague when my PC had issues. Our communication over whatsapp was quick and very informative, and my (many) questions were all answered. The price of the repair was affordable too. Thank you very much for your help!
Kel Wan
Kel Wan
11:25 27 Apr 21
I was attended by Lien@Tamp. A pleasant and patient guy, no hard selling. He solved my issues ~ replaced SSD & did diagnostic tests. Sent on Sun collected back on Tues. Surprisingly fast.Overall a good experience & $ well spent👍👍👍
Jane Quah
Jane Quah
07:33 13 Apr 21
Sent my laptop in for cleaning service due to water damage and was pleased with the efficient service! Managed to get my laptop back within an hour and Lien very kindly sped up the process because I needed the laptop back urgently. He also patiently explained what went wrong and helped test the laptop after. Highly recommended! Thank you so much again, Lien!
Ashik Adam
Ashik Adam
03:08 09 Apr 21
Went there to reformat my lappy but instead they did a thorough check up and end up no need to reformat. Instead they help me to resolve the small issue on the spot without any payment. Very impressed by their services. 5 stars for their humble helping hand. Cheers mate
Philip Lim
Philip Lim
07:29 07 Apr 21
Sent my very old IMac with the hope of retrieving precious photos, was told it would take an hour. It was done within 20 minutes instead! I was very impressed!
wallance lam
wallance lam
13:11 01 Apr 21
Upgraded my pc at reasonable price, after sales service is great. Responsive and helpful staff! Highly recommended!
Nayaa Adawiyah
Nayaa Adawiyah
15:03 27 Mar 21
Chee Hean Chua (Chee Hean)
Chee Hean Chua (Chee Hean)
13:07 27 Mar 21
Service was excellent and great! They were helpful and friendly as well. For the price, I really think this repair shop offers best.
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